Family Concierge at Paradisus La Esmeralda

5a Avenida | Playa del Carmen 77710  [SEE MAP]Playa del Carmen  [SEE ADDRESS]
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Courtesy of Family Concierge at Paradisus La Esmeralda

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Overview

Family-friendly resort with ample kids amenities
Property is not within walking distance of downtown Playa del Carmen
The all-inclusive Family Concierge at Paradisus La Esmeralda in Playa Del Carmen, Mexico, has everything families need to keep them entertained for days on end. Parents praise multiple aspects of the property, including the spacious suites, the exceptional customer service and, of course, the many conveniences available to children. Kids here can enjoy a range of standard and specialized amenities, from a kids club and a children's pool area with a pirate ship climbing structure to an in-room kids aromatherapy menu and a "bathtime" whirlpool setup service. Meanwhile, adults have access to their own pool with a swim-up bar and in-water lounge chairs, as well as spa treatments, fitness classes and enrichment classes, such as wine tastings and sushi making. After working up an appetite, travelers can dine at one of 13 on-site restaurants, which serve everything from Latin American-inspired cuisine to Asian fusion fare to Basque-French dishes concocted by Michelin-starred chef Martín Berasategui. Then, families can unwind in their suites. All feature private terraces, flat-screen TVs, turndown service with milk and cookies and minibars stocked with alcoholic and nonalcoholic beverages.
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Location
Playa del Carmen
Hotel Class
5.0-star
Property Type
All-inclusive resort

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Scorecard

  • 5.0Hotel Class
  • GOODCritic Rating
See all hotels in Playa del Carmen »

Critic Reviews

  • AAA/CAA Four Diamond Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 396 have reviewed the Family Concierge at Paradisus La Esmeralda, giving it a rating of 4, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4 based on 396 reviews 4.0 (based on 396 reviews)

Amenities

  • Dining
  • Fitness Center
  • Free Internet
  • Kids Club
  • Meeting Rooms
  • Pool
  • Room Service

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the Family Concierge at Paradisus La Esmeralda

Navigate forward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Navigate backward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

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