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at the First Hotel Marin
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Aug 24th, 2020
Hotel is very well located and rooms are clean. Very good price and we appreciated the service. Thank you to the hotel team for being very accommodating and sending me by post my lost item, very appreciated ! TRIPADVISOR.COM USER
Nice hotel for visiting Bergen
Aug 9th, 2020
The hotel has a perfect location for visiting Bergen, with its location near by Bryggen. It offers reasonably large rooms for a family of four persons. One of the beds that was placed there offered outmost awful sleep comfort, as it resembled a camping bed. The staff was friendly and helpful. TRIPADVISOR.COM USER
Friendly but poor
Jul 28th, 2020
We are a family of four. We looked forward to stay at First hotel Marin in Bergen AS we had ordered a big family-room/ suite. Based on the pictures it looked nice, big with double beds in two separate rooms. It turned out that there was no window in the second bedroom. The staff told me that it was installed air condition so that should not be a problem. Conforted by this promise I started to investigate the rooms. I soon found out that the cleaning was poor. The bathroom was apparently clean. On the other hand, rest of the room had dust, sofa was a mess and I started allergy-sneezing. A reliable indikator on dust. The bedcarpet under the madras (like a curtain around the bed) was dirty with several marks after some kind of liquid stuff. Both curtains on the window in the main room was ripped and damaged. The stay was during corona times. It did not feel okay to discover the lack of cleaning/maintenace around in the two rooms. I doubt the bathroom was as clean as it looked when other things was so bad. I told the staff and they cleaned the bathroom again. Rest of the room they did not touch. Then the night came. I soon discovered the worst bed I have ever experienced. It was like an old continental bed with just 1 of 3 mattress-layers left. Considering my sensitive back I was left no chance. I did not sleep one minute during that night. The bed alone was not the only reason. It turned out that the air in the second room without a window was like in a box. The kids could not sleep and we had to split, one kid and one adult in one room. Again I went to the reception and then I was told the hotel did not offer air condition... I could borrow a table-fan.. After a night without sleep (the light girls in my family was ok with the beds) I looked forward to breakfast. Because of corona we was served prepared plates. Just ok quality, a bit disapointing. We visited other Hotels in Norway the same periode with a lot more breakfast-quality even if it was corona. To make the stay «complete» my daughter which suffers from serious egg-allergy was picked up by ambulance later the same day. The hotel showed us is the ingredients of the food she was served after we returned from the hospital. It looked ok, and in accordance to the info given before the meal. It is therefore likely she was exposed to egg as a result of spill from other plates/kitchentools etc. It could even be foodspill from us parents. We will never get the exact answer for that. The stay in Bergen and this hotel was ....well, not quite what we hoped for. I talked to the manager when checking out. He hoped my daugther was going to be ok. I did not hear anything regarding rest of our concerns. Or the over all experience. I might have taken action if I was manager.. The staff was friendly, the manager as well. The location was very central. TRIPADVISOR.COM USER
Visit July 2019
Mar 19th, 2020
Nice hotel, good location, rooms good, breakfast good, concierge very pleasant, centrally located close to restaurants, shopping, market, rooms are clean, wifi works very well. A very pleasant place to stay booked through my tour operator Dorothy Tours TRIPADVISOR.COM USER
Centre of Bergen
Jan 22nd, 2020
This hotel has the perfect location which I think is it's main selling point. Rooms are very comfortable but some aspects could do with a bit of updating (carpets by lifts very worn and bathrooms look a bit old). Breakfast spread was great and I particularly liked the waffle maker! TRIPADVISOR.COM USER
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