Four Points By Sheraton Portland East

1919 NE 181st Ave | Portland, OR 97230-6997  [SEE MAP]Portland, OR  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Safety concerns & mold smell in bathroom

Jun 11th, 2019

The location of this hotel seemed decent, but there were some concerning looking people hanging out in the parking lot that made us concerned. The workout room, which is open 24/7 had a card reader on it, however it was unlocked and anyone could walk in which made me uncomfortable. It was also not clean, used water cups all over, one towel available and used sports beverage cans throughout and I arrived at 5am. The AC was not on in this room and it was unbearably hot, they had a desk sized fan in the room that was a joke. Our bathroom smelled of mold and their hanging conditioner bottle was empty. Not impressed! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great people and well designed room

Jun 6th, 2019

The folks working here are awesome. Polite and fast. I forgot to request a feather free room but they were on it immediately. Also, the design in Four Points rooms are perfect for working. Big desk, and little table to go with comfy chair. Bed was comfy too, which is the most important part. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Clean, Affordable and Friendly Staff

Mar 25th, 2019

From the moment I walked thru the entrance to the day we checked out, we were treated really well. The room was immaculate! It is obvious that the Sheraton Company takes good care of their employees. The free coffee is VERY good! Located in safe area, convenient to I84, the highway traffic nearby didn't disturb us at all, it is very quiet inside the building. We liked staying here so much that we made a reservation for our second trip the following week. Senior discount helped with the rate even though the rate was already quite reasonable. Thank you to the entire staff(desk, housekeepers, and maintenance), that made our stay very pleasant. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Comfortable and Safe, Outside the City But Close Enough to Enjoy the Nightlife

Oct 31st, 2018

Not much negative here; it was clean, comfortable, and friendly enough for a second tier Sheraton property. The rooms had crisp and comfortable beds, and the decor was modernist and colourfully bland enough to be uninspiring - but this is a Four-Points, after all. Reasonably priced for . quick trip out for the night with no real surprises, but also no memorable attributes. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Just a place to stay--not bad, not great, but clean

Oct 16th, 2018

On a planned trip where I was passing through the Portland area, I decided to try to use reward points to find a place to stay. It seems like it was a busy week because most hotel chains either had nothing available or required a surprisingly high number of points, but I was able to book a room at this location using Starwood points, so I did. I wasn't expecting much out of this place, and it pretty much met those non-expectations! This is a relatively boring and non-memorable, and yet generally OK place. If you're just looking for a place to rest your head, this will do the trick. The location is called "Portland East" (it's even in the name of the hotel!) though I'm not really sure it technically qualifies as being in the city of Portland--or if it does, it's on the very fringes. Most of the area around it seems to be in the Portland suburb of Gresham. Either way, it's a long way from the parts of Portland most visitors want to go to. I'm not a person who generally worries much about the quality of a neighborhood or who is unduly nervous about personal safety, so I generally pay little attention to thise things, but I have to say that the neighborhood isn't too great. We decided to avoid the Portland traffic and take the light rail into downtown Portland, and parked our car at the free parking lot for the train stop about a mile from the hotel--which was suspiciously almost empty on a weekday afternoon. When we told some locals that we had done that, they acted like we were nuts, and wondered if our car would be broken into while we were gone. (It was fine, there was no problem.) And some of our fellow train riders (both on the train and those waiting to board at the station) from nearby were rather questionable characters, including more than one who was quite literally insane or mentally unbalanced and harassed other passengers. Again, I generally don't worry much about such things, but in this case it was unsettling enough that we chose to pay a decent chunk of money to take a very long Uber ride back to the hotel rather than returning on the train through those nearby neighborhoods. The hotel itself, while not memorable or noteworthy, was generally fine but unexciting. Really, it's basically what you would expect out of a mid-level hotel chain brand like this in a location like this. The room was reasonably large and clean, and in decent repair, but with unremarkable furnishings or services. The room was reasonably quiet, without a lot of noise from outside or from other rooms. As for the price, I can't really say, since again, I used points, but I suspect that this is a fairly modestly-price property. TRIPADVISOR.COM USER