Four Points by Sheraton Fargo

5064 23rd Ave S | Fargo, ND  [SEE MAP]Fargo, ND  [SEE ADDRESS]
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Courtesy of Four Points by Sheraton Fargo

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at the Four Points by Sheraton Fargo

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Guest Reviews

TripAdvisor Traveler Rating 1

Stay away

Dec 7th, 2019

We came down from Canada like we do often, usually 10-12 times a year and we always stay in Fargo. This was our first time staying at this hotel and out of all the years we have been coming down this was by far the worst hotel experience we have ever had. The check in lady was frustrated and frazzled because 25 teams were given special permission to check out late and rooms were behind on cleaning. Nevertheless we looked past that as our two young daughters ages 8 and 6 were excited for our mini family getaway. The room we received showed how rushed they must have been to clean it. My husband was extremely annoyed with the dirty bed skirting and when he complained they could care less but did offer to send someone to replace it. The attitude we received over the complaint made it hard to complain about the dirty side tables dirty bathroom floor and overall cleanliness of the room. Thankfully we need to leave early tomorrow so we will spend our evening by the pool and away from our room. When my husband approached the front desk staff a second time they seemed to be very relieved we didn’t bother using the housekeeping services to replace the bedding. I can’t tell you what’s worse the room cleanliness or the customer service. Either way after coming down so often for so many years this is the first time we have ever encountered such issues with a hotel so spend your money elsewhere and enjoy your time with a hotel that would be happy to have you. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Extremely Helpful!!!

Nov 28th, 2019

Danielle at the front desk was extremely helpful and accommodating! This is our second time staying here. We appreciate the customer service. Her friendly demeanour and willingness to help made our experience awesome!! Thank you Danielle!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

SGilly

Nov 28th, 2019

Had the most friendly check in service at this hotel tonight! Danielle at the front desk was amazing! Had a very confusing reservation and multiple bookings and she was beyond patient and helpful with sorting out! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Outstanding Staff

Nov 20th, 2019

I have been staying here at this hotel for about a week. The staff has been great! In particular Jackie at the front desk. She helped us with a small issue with our dogs, and relocated us to a bigger room in a better area of the hotel to make our stay here better. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Modern

Nov 18th, 2019

Modern hotel towards the outskirts of Fargo. Good size bedroom with all the usual hotel mod cons. Loads of car parking adjacent to the hotel. The check in was fast and the hotel team was professional and welcoming. Good spacious public areas. Good place to stay. TRIPADVISOR.COM USER 

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