Four Points by Sheraton Jacksonville Baymeadows

8520 Baymeadows Rd | Jacksonville, FL 32256-7422  [SEE MAP]Jacksonville, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Great Stay

Feb 17th, 2020

We stayed here for a few days visiting family over Valentines weekend. The room was large and clean. But the customer service at the front desk was amazing. They were all smiles and really friendly. They gave us great tips on where to eat. We will definitely stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stay with an amazing gym

Jan 31st, 2020

They just redid the entire hotel. The fitness gym was amazing. It was huge but also had really useful items in there for any fitness user, men, women, weights, abs, elliptical, treadmill and all top quality. It was a pleasure to work out there. The room was spacious and they had plenty of horizontal surfaces to put your items in the room. This was so nice. Especially the bench as you enter the room. There was also a nice desk to do work. The staff was friendly and helpful; it just was a super easy stay. It was also very accessible well-located hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Customer Service

Jan 14th, 2020

I needed a request filled before my arrival and a Loretha Charles was extremely helpful and courteous. In today’s world of lack of customer service, she was a shining example of how it is done the right way. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

My stay

Dec 3rd, 2019

This hotel is very nice. All the staff is very friendly, nice and helpful. I would recommend to anyone. The Bar is awesome, food was great. When I called the front desk for towels they got it to me very fast. I would be coming back to visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Don't stay if you have a disability

Dec 2nd, 2019

Someone else had booked the hotel for me, so I called in advance to ensure that the hotel had fridges with freezers in the rooms and I was assured that they did. When I arrived, I discovered that they did not and I had no place to store medication and freezer block. I called the front desk and they told me that they would take care of it. I went out for dinner and when I returned, the front desk clerk informed me that the manager, Mr. Patel refused to accommodate me. Then I went to the bar to ask if I could get a wine glass as I had bought a bottle of wine and wanted a glass in my room before bed. I was refused a glass as I was told that guests could not be trusted with them. I'm 57 years old and I am even allowed scissors! Maybe it's a nice hotel if you don't have a disability. But if you do, or know someone that does have a disability - please avoid this hotel like the plague. Also, the walls are made out of paper.. TRIPADVISOR.COM USER 

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