Four Points by Sheraton Memphis East

5877 Poplar Ave | Memphis, TN 38119-3949  [SEE MAP]Memphis, TN  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 4

Good place for the price - upgrades needed but not too worn

Feb 25th, 2020

I booked the Four Points as the Marriott two buildings down was almost $600 for two night and this was about half the price. Certainly not as nice as the Marriott but for the price savings I think it was great. Easy parking and friendly enough staff. Building shows signs of age and could use some upgrades but the decor, tv’s and lobby are nicely appointed. It’s a balance between what I assume is an older building and an attempt to update. The bed was comfortable but too soft for my liking. AC worked very well. Bathroom was small but not inconveniently so. Room was spacious and fairly isolated from outside noise. I could hear everything in the adjoining room inside but it wasn’t a big deal. Overall this is not a super fancy place but it’s clean, comfortable and a good price. I would stay here again for sure TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Long Shuttle Wait, Otherwise Nice Hotel

Feb 24th, 2020

I called for the shuttle after arriving at the hotel. I stood outside for 32 minutes waiting for the shuttle before I called again. I was told it should have been there but she would check. It showed up 6 minutes it took me waiting 38 minutes to get a shuttle ride. It took 18 minutes to get to the hotel during rush hour. After arriving at the hotel, check-in was easy. The employees throughout the hotel were nice. ROOM (#211) The room was clean and comfortable. There was a king bed with 2 night stands (one night stand was also a table), chair and ottoman, closet with hangers, iron and board, a safe for valuables, coffee maker, clock, desk a snd chair, bench, and the HVAC worked well. There were 6 outlets and 2 USB outlets available for electronics. BATHROOM The bathroom was clean. There was a sink with countertop space, toilet, bathtub/shower combination, a hairdryer, and 2 outlets for electronics. GYM The gym was nice and had a variety of equipment. There had machines, free weights, and cardio equipment. There was something for everyone. BREAKFAST Breakfast buffet was tasty. I do not know the price as i was either in my rate or free because of Marriott status. They had oatmeal, cereals, bagels/breads/muffins/danish, scrambled eggs, bacon, sausage, steak and gravy, potatoes, whole and fresh fruit, yogurts, and make your own waffle. OVERALL The airport shuttle was free but it took a while to arrive. The room was nice and clean. The gym had a nice variety. Breakfast was tasty. I would stay here again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Excellent Service by Sharod & Tajarrah

Feb 14th, 2020

Special thanks to Sharod & Tajarrah for the warm welcome at Sheraton and ensure that everything was ready when we arrived. They provided details about the hotel, the breakfast and also gave us a high-floor room as requested. The rooms are nice with big TV's. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Wonderful customer service

Feb 8th, 2020

Stayed here for a business trip. From airport pickup to return drop off, the front desk staff couldn’t have been more helpful. Special thank you to Sherrod. Also Tjarrah. Nice breakfast. Room was clean. A wonderful French inspired restaurant right across the parking lot. Or head across the street for other options. Recommend if you have business in the area and want to avoid the hassle of driving. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Good staff sub par accommodations

Dec 2nd, 2019

The staff was nice, though the hotel is outdated. The beds are full size not Queen and extremely firm. The bathrooms are VERY small. Walls are thin and can hear everything in the halls while trying to sleep. TRIPADVISOR.COM USER 

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