Four Points by Sheraton Tucson Airport

7060 S Tucson Blvd | Tucson, AZ 85756-6930  [SEE MAP]Tucson, AZ  [SEE ADDRESS]
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Courtesy of Four Points by Sheraton Tucson Airport

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Guest Reviews

TripAdvisor Traveler Rating 3

Four night stay

Jan 25th, 2020

On the positive: Bed area was spacious, room was clean, bed a little soft but comfortable. Breakfast was adequate and the staff kept the food area clean and well stocked with fresh food. Bathroom small but clean. Bar area was quite nice- excellent service. On the negative: Air conditioner was a bit loud. Could hear every footstep from the persons on the second floor. Lots of light entered from under the hallway door leading into the room. Truck window was busted out while parked in the back parking area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

It was OK

Jan 3rd, 2020

I arrived very late, front guy was very nice and quick check-in. The room, well was just OK ... the bed was comfy. The bathroom extremely small, usually no big deal but when sitting on the toilet my leg kept hitting the door .. I KNOW TMI. The room did show some wear and a lot of light coming from under the door and the sides. Did enjoy the courtyard view in the morning. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Poor customer service on the phone, didn’t even end up booking

Nov 23rd, 2019

Had an unfortunate and unexpected ~4 hour layover after a rough travel day previously, running on about 36 hours with no sleep. Was more than willing to pay for a hotel room to crash for a few hours, but would need to check in around 11am to be able to do so. Called as soon as possible that morning (before even boarding the flight to Tucson) and was met with an extremely rude employee. I explained my situation, and asked if it would be at all possible to reserve a room and get an early check in. (There were plenty of deals and rooms available when checking online.) She said that she would not give me any of that information unless I made the booking, and even then, there were no promises. It wasn’t worth it to book the room without knowing whether I could check in early or not, as the bulk of my layover would have been over by 3pm (normal check in time). She said (with quite a lot of attitude) that she would not help me at all unless I made a reservation. I understand hotels have different policies and maybe it wouldn’t have been feasible, which is fine. But she could have been less rude about it, considering I was very willing to pay and explained everything kindly on the phone and was just asking if it would be possible. Very poor customer service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

last minute reservation before flying out

Nov 1st, 2019

Welcoming staff, excellent room, with a balcony. The bar and restaurant staff were friendly and professional. As we were flying out the next morning we opted to dine in the restaurant which was good. The breakfast was not brilliant but passable. All round a very good value hotel and would certainly recommend TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice property to stay

Oct 27th, 2019

I was upgraded to a suite which was a nice perk! My room overlooked the pool and it was nice and quiet. There is also a fully equipped gym so I was set! The breakfast is ok I am not a big eater so as long as there is oatmeal (decent) I am good. TRIPADVISOR.COM USER 

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