Four Seasons Hotel Istanbul at the Bosphorus

Once again, did not disappoint...first thing I'll do after covid

Jan 11th, 2021

My husband, my mother and visited Istanbul again on Nov 2019, on our way to Egypt. Once again the service was excellent, they remembered the room I prefer and they put my husband and I there, my mother in another excellent room close by. They pampered us with fruit and different snacks every day in the room. The personnel at Aqua remembers us and goes out of the way to make us feel at home. My favorite spot in Istanbul is the outside tables for breakfast in the morning, even in November. Ms. Ebru Ayas, guest experience manager at the time, went out of her way. She left a nice leather book/agenda cover as a gift in the room for teachers day (I am one). The service is spectacular, the rooms are excellent, the view is spectacular, the food is out of this world, and the concierge(s), well the concierges would be a whole reason to stay there, including the one at the airport. I just keep thinking about all of them during these hard times. It is the first place I want to visit when things go back to normal! Have in mind I visited before covid so I do not have information on their covid protocol but I am sure they would be above the norm. TRIPADVISOR.COM USER 

My experience

Jan 10th, 2021

Had a very short but sweet stay. Thanks to a guy from reception who gave us a very nice with fantastic view. Luggage was delivered very fast. We had a very pleasant time. Would recommend this place !!! TRIPADVISOR.COM USER 

Outstanding hotel in Bosphorus

Dec 11th, 2020

Outstanding property. Luxury experience in the every single step of hotel. Highly recommend to try full Hammam treatment. Concierge team surprised me how quick they can get book table for you in the most populous Istambul restaurants. Well done! Looking forward to come back! TRIPADVISOR.COM USER 

Perfect stay, like in a movie!

Nov 19th, 2020

I love this place, I"ll try to be short Big Palace, beautifully designed with bunch of flowers. Hotel staff dressed like James Bond agents, everything perfectly clean and organised. Food delicious, beautifull sea view All in all like I said "a perfect stay, like in a movie." TRIPADVISOR.COM USER 

Awful service

Nov 18th, 2020

Came to eat breakfast, really poor service by the staff made us feel really unwelcome. If you are a foreigner they will make you feel like one. If you are planning on eating here I would recommend choosing a local restaurant, we have been welcomed and treated with respect everywhere here in Istanbul until we came here to the four seasons to eat a meal. COME TO ISTANBUL!! ITS BEAUTIFUL AND EVERYONE IS FRIENDLY. BUT DO NOT COME HERE IF YOU ARE WANTING TO FEEL WELCOMED. TRIPADVISOR.COM USER