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at the Four Seasons Hotel London at Park Lane
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Great location , great service
Aug 23rd, 2020
Great location , perfect rooms and perfect service , no surprise , offering Four Seasons perfect experience. The best possible experience with all staff members showing excellence in service. Great restaurant and bar. Highly recommended TRIPADVISOR.COM USER
Aug 21st, 2020
Excellent service in the restaurant, very welcoming. Always come back for the breakfasts here. However, I appreciate male staff members, they are all great professionals, gentlemen and knowledgeable, anyway I wish one day a female staff member would take my order;) , not only serve the food. TRIPADVISOR.COM USER
Simply the Best!
Apr 24th, 2020
Always the bench mark for excellent and quality service with the perfect location and stunning rooms. But after the Covid-19 outbreak, they proved that its not only business, but personal care, the staff stayed in-house and took care of a handful of guests during this rough period and understood that some guests were simply stuck and had nowhere to go "with some countries closing their airspace". While still maintaining quality service and professionalism down to the smallest detail. Credit where credit is due! Not only one of the best hotels in the world, but a family who really and truly care about their guests. This Hotel has always been my favourite, it was and still is a place I am proud to call my home when in London. Thank you and God bless you all! Mishaal Al-Rayes TRIPADVISOR.COM USER
Top level hospitality and comfort
Apr 7th, 2020
This was my first time staying at a luxury hotel, therefore it was also my first stay at a Four Seasons, and the experience surpassed my expectations. The staff was not only friendly, but I am sure that my inexperience staying at such a high-end hotel was obvious, yet not one staff member treated me any different than the other guests. I was fortunate to stay on one of the recently renovated rooms, which are luxurious without being pretentious, allowing you to feel comfortable and cozy when you escape back to your room from the frenzy of busy London. An easy walk to Buckingham Palace, Hyde Park, and the lovely bar and restaurant heavy Mayfair neighborhood, as well as close proximity to great shopping, makes the location perfect. The restaurant at the hotel has amazing fresh food and the bar is a great place to unwind before or after dinner with an amazing selection of drinks. If, like me, you don't have time to take advantage of the top floor spa, at least take a trip up to see the amazing city views at night. The room itself was spacious, high tech, and well appointed with coffee and tea service at the ready, as well as an ample dressing space. The bed was very comfortable, with an added bonus of evening turndown service. Deliciously scented Bulgari soaps, fluffy bathrobes and towels, and dual shower heads made me not even want to leave the bathroom! Finally, I want to again draw attention to the amazing staff, from the front desk, to the doormen, to the waiters and the housekeeping staff - they were warm, friendly and professional and they all directly contributed to making my experience absolutely perfect! TRIPADVISOR.COM USER
A return visit
Mar 6th, 2020
It's about 9 months since we last stayed at the Four Seasons- we were given one of the recently revamped bedrooms on the 9th floor - not materially different from the previous style, but a lighter and more modern feel. Also, a significant improvement in room technology. Their works program is apparently working round the hotel over about a year. The restaurant decor has also improved in a similar way. Guest numbers were very low, due to to changing travel plans as visitors worry about the virus. However, this made the staff more readily available than usual and we felt that we'd been made very welcome indeed. TRIPADVISOR.COM USER
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