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Four Seasons Hotel Mexico City

Avenida Paseo de La Reforma 500 Colonia Juárez | Mexico City 06600  [SEE MAP]Mexico City  [SEE ADDRESS]

Courtesy of Four Seasons Hotel Mexico City

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Luxe amenities at this centrally located hotel
Service at the reception desk received mixed reviews
While the Paseo de la Reforma may be buzzing with traffic and tourists, the Four Seasons Hotel Mexico City offers some peace and quiet. Clean, spacious rooms are spread out across a colonial-style building, with a romantically lush fountain courtyard at its center. Accommodations are equipped with smart TVs, Nespresso Inissia coffee makers, complimentary standard Wi-Fi access, and full marble bathrooms featuring deep soaking tubs, not to mention views of the bustling avenue below. Chapultepec Forest sits a little more than a mile west of this Four Seasons, but lodgers interested in R&R are content to stay near the hotel, especially with its pampering amenities. Guests say the pool is kept at a comfortably warm temperature, while the spa is equally enticing with refreshing facials and customized massages available. And visitors also praise the cuisine at the on-site restaurant, Zanaya, and the professional staff, though the customer service at check-in received mixed reviews.
Mexico City
Hotel Class
Property Type
Hotel, 240 rooms
Primary View
City center, Neighborhood
Traditional, Opulent



  • 5.0Hotel Class
  • GREATCritic Rating


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Critic Reviews

Other Awards

  • AAA/CAA Five Diamond Awards 2019



An oasis of elegance and fine living, the Four Seasons is not only one of the best hotels in the Distrito Federal, it's considered, by many, to be one of the finest in the nation.

Frommer's Exceptional



With marble foyers, a dramatic winding stairwell ascending from the lobby to the second floor, and a stunning courtyard garden with a classical fountain and patio sprinkled with umbrellas, Four Seasons Hotel Mexico City provides a welcome escape from the hustle and bustle of city life.

Forbes Travel Guide Four Star Awards 2019



Among the most luxurious hotels in the capital, this eight-story hotel was modeled after the 18th-century Iturbide Palace – it even has a traditional inner courtyard with a fountain.

Fodor's Choice

Other Awards

  • AAA/CAA Five Diamond Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 1970 have reviewed the Four Seasons Hotel Mexico City, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 1970 reviews 4.5 (based on 1970 reviews)

Guest Rooms

The hotel’s guest rooms feature contemporary decor with dark wood furnishings and bold fabrics. The property’s standard rooms have courtyard views, along with amenities such as smart TVs, Nespresso Inissia coffee makers, as well as minibars and marble bathrooms with deep soaking tubs and separate showers.
  • Complimentary Wi-Fi access

Standard room size537 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Situated along the historic Paseo de la Reforma Avenue, the Four Seasons Hotel Mexico City offers traditional Spanish-colonial styling complemented by luxurious amenities. Within walking distance of Chapultepec Park, The Museum of Modern Art, The National Museum of Anthropology and Chapultepec Zoo, the hotel offers easy access to the city's top sights; it's also near ample public transit options.
  • Concierge can assist with private airport transfers and limousine services
  • Located about 8 miles west of Mexico City International Airport
  • 24-hour valet parking
  • 24-hour self-parking
  • Airport shuttle (with fee)
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The hotel has a few dining options, including Il Becco Restaurant, which serves upscale Italian cuisine, and Zanaya, which offers authentic Mexican-Pacific fare. Lounge options include the Fifty Mils, with original craft cocktails, and the Pan Dulce pastry shop.
  • Childrens menus available

Number of restaurants2

Cuisine TypesBuffet, Italian, American, Mexican, Latin American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The hotel has a small heated outdoor pool. Surrounded by a sundeck, the pool area also features lounge chairs and umbrellas.
    • Lap pool
    • Wading pool
    • Lazy river
    • Family pool
    • Infinity pool
    • Whirlpool/hot tub
    • Adults-only pool
    • Lifeguard on duty
    • Poolside service
    • Waterslide
    • Deck chairs or cabanas
    • Pool bar


    The spa offers massages and facial treatments, along with packages like the Signature Purifying and Jet Lag treatments. There is a locker room available, plus a whirlpool, a sauna and an outdoor pool.
    • In-room spa services available upon request
    • Spa treatments available from 6:30 a.m. to 10 p.m.

    Services offered:

    • Massage
    • Facial
    • Body Treatments (i.e. scrubs, wraps)
    • Salon services
    • Outdoor treatment area
    • Steam room
    • Sauna


    The hotel offers items to childproof guest rooms upon request, as well as babysitting services for an additional fee. Additionally, kids receive an age-specific gift to welcome them to the hotel. Other child-focused amenities include childrens bathrobes and toiletries, plus childrens menus in the hotel's restaurants.
    • Concierge can assist with family-oriented activities
    • Kids Club
    • Free Kids Club
    • Fee for Kids Club
    • Cribs
    • High Chairs


    The hotel has a fully-equipped fitness center with cardio machines and weight-training equipment, as well as Pilates balls and yoga mats.
    • Whirlpool and sauna
    • Complimentary fruit, water and lemonade
    • Open from 5:30 or 6 a.m. to 10 p.m.
    • Weight equipment
    • Cardio equipment
    • Yoga mats
    • Free fitness classes
    • Premium fitness classes (with fee)


    This Four Seasons property offers more than 12,000 square feet of meeting and event space, including a 4,230-square-foot ballroom that can accommodate up to 320 guests for banquet-style events. There are professional event planners available to assist with planning, as well as business concierges to arrange administrative and audiovisual services, as well as computers.
    • Private dining options
    • Themed events
    • Some meeting rooms offer direct access to the hotel's outdoor courtyard

    Number of meeting rooms13

    • Business center
    • Meeting rooms
    • Meeting and event planners available


    The hotels allows pets up to 20 pounds for no additional charge.
      • Pets allowed (free)
      • Dog walking
      • Pet-sitting


      The property can host wedding celebrations in the Gran Salon – a large ballroom able to accommodate banquets with up to 320 guests or receptions with up to 500 guests, along with an outdoor courtyard. The property has professional wedding planning services and there are smaller venues available for pre-and post-reception events.
      • Wedding packages include ceremony, catering and floral arrangements
      • On-site wedding specialist

      Maximum wedding guest capacity500

      • Hotel hosts weddings
      • Outdoor space for weddings
      • Wedding planners available

      Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

      Find the Best Price

      at the Four Seasons Hotel Mexico City

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