Four Seasons Resort Lanai

1 Manele Bay Road | Lanai City, HI 96763  [SEE MAP]Lanai City, HI  [SEE ADDRESS]
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Courtesy of Four Seasons Resort Lanai

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Guest Reviews

TripAdvisor Traveler Rating 5

Thank You Four Seasons Lanai

Jul 7th, 2020

We decided to celebrate our 20th Wedding Anniversary at the Four Seasons Lanai and it was great decision. We arrived on July 1, 2020 and that was the first day of the re-opening after the Covid close down. The staff did not miss a beat and you could tell they were happy to be back open. First class all the way and the suite and the grounds were incredible. The transportation from Lanai Air to the rides from the bell/valet guys was flawless. We've been to Manele Bay beach before but we've never had the entire beach literally to ourselves. Mark (thank you for your service!) took great care of us at the beach. In this new Covid era, we felt completely comfortable here and of course the Four Seasons adheres to the Covid protocols. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Four Seasons?

Jul 1st, 2020

This was the first Four Seasons property that I've been to that I could not stand and would most likely never return to. I wanted to bring my mom here for seven nights after two years of battling breast cancer, and the service was just atrocious. We asked to be upgraded (not complimentary) and we were told that nothing was available, which was a lie. My mom's bag arrived a flight later due to a delay and the ambassadors did not deliver it until the next day and blamed it on the airline. We asked for clothes and the staff were so unwelcoming. We found out the next day it was the resort's fault, not the airlines. We didn't want to give the resort trouble, so we decided to pack up our things after day two and go to Hualalai. They, unlike Lanai, were flawless. I could say much more, but I'll leave my experience at that. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Heaven

Jun 30th, 2020

I stayed at the 4S in Lanai in January 2020 for my 50th birthday. This was a solo trip as I had been there several years before and I had an incredible experience. As a single woman in business, having never found Mr Right, I told myself - when I turn 50 I am going to give myself a huge party even if nobody else does. Well the 4S Lanai was my party for a week! The room was beautiful as before. After a long 14 hours of travel I arrived in my room and there was a chocolate birthday cake, pineapple and fruit treats and a handwritten note from the manager wishing me happy birthday in Hawaiian and welcoming me. I felt so at home and cared for from the first moment . I found the spa to be amazing. I had the best facial of my life, The massage was so good I went back for a second session. Dinner at Nobu looking over the Pacific was amazing. The "sunset cruise" set up by the hotel concierge was so much more than that. Our trip had spinner dolphins following, or actually leading the boat for aver 40 minutes, pods of whales, and a gorgeous sunset where they played IZs version of "What a beautiful world" while we took pictures. After the sunset cruise experience, there was a local musician playing in the hotel lobby with hula dancers. This was really lovely. The beach is basically perfect. No big crowds, lots of space. You can go for a hike from the beach if you like to a cliff with hidden secret beaches below. I was fortunate and the weather was great every day. For people who read negative reviews of this location I can only say - consider the source. This is not a place for partying and night life. It is for luxury and experiencing nature at it's very best. For God's sake, Bill Gates got married here. Think about it. I am counting my blessings that I was able to enjoy this incredible experience before the virus breakout. I wish every person connected to this hotel the very best and want to thank them from the bottom of my heart. Thank you!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful Anniversary Trip

Mar 16th, 2020

We spent 6 nights at the Four Seasons Lanai' for our 20th Wedding Anniversary. Our room (Studio Suite) was outstanding. The staff, accommodations, activities and food were the best we have ever experienced at any resort. The staff was very friendly and quick to try to enhance our experience throughout our stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Luxurious vacation

Mar 9th, 2020

If you love snorkeling, golf, tennis, delicious food and a caring staff, this is the place for you. We were picked up at the Lana'i airport by a hotel shuttle and for the rest of our trip, everything was taken care of. Snorkels, fins and face masks are free and available at the beach in front of the hotel. The bay is a protected marine preserve so there are many varieties of tropical fish and live coral. There are 4 wonderful restaurants on the property plus poolside service and a restaurant at the Golf Course. We are already making plans to return. TRIPADVISOR.COM USER 

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