Four Seasons Resort Lanai

1 Manele Bay Road | Lanai City, HI 96763  [SEE MAP]Lanai City, HI  [SEE ADDRESS]
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Courtesy of Four Seasons Resort Lanai

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Guest Reviews

TripAdvisor Traveler Rating 5

Amazing

Aug 13th, 2019

We stayed at the four season in Lanai, it is an amazing place with lots of nature around it. My child loved the waves and the pool, but even the experience of the Hawaiian dance. Restaurants impeccable and the service and people working there were very nice. We suggest this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Not worth the price tag - not for millennials - so many problems - not relaxing

Aug 13th, 2019

I'm all about luxe hotels, and while this is a nice one, it really misses the mark. However, the grounds are beautiful, we loved meeting the sweet people of Lanai and are happy this hotel gives them a job. We were there on our honeymoon and mostly saw 50+ older couples with teen children. This hotel is for baby boomers, not Millenials. First off, we were greeted warmly but overwhelmingly by many people. We were then asked if we wanted to pay to upgrade or room, and we felt like we were being sold to to try to pay for an upgrade. We said we were on our honeymoon, and the hotel was by no means sold out - so they could have upgraded us for free if they wanted to but instead had us tour rooms before we saw our own that we could pay up to $800 a night more for (when it was already $1,200 +). Staff - The front desk staff we interacted with didn't know what was going on and gave us confusing answers about many things. Including when we asked for the room above us for a better view. She said it would be an extra charge (even though it is still a partial ocean view). We were told we could switch rooms after we had dinner. We get back, pack up our stuff and surprise two hours later the room isn't ready (now 10 PM) and I'm dying to go to bed. They also were SO CONFUSED when I asked for a mini-fridge with no drinks in it. They didn't set up my husbands surprise champagne and strawberries and delivered it after we were in our room. Room - The rooms were tiny and really had a weird set up. Not modern or traditional just blah decor all wood. Everything is digitalized which means I couldn't control what lights were on and off, they all are set to turn off and on together. There needs to be better lights in that room, it is truly odd. YOU ALSO CANNOT TURN DOWN YOUR THERMOSTAT LOWER THAN 68. Even at 68 with the fan on high and air on high, I woke up every night sweating. There is a giant TV on the wall (totally unnecessary). Our Lanai was tiny as well. Toliet was the best part about the room, but again this is someone only 50+ plus would care about. You can not get your own ice. Pool - My husband was legit threatened at the pool for bringing in his own beer and water. They legit said they would call security if he brought in his beer, even though I ordered drinks and food and spent $100+ at the pool that day. There is no music AT ALL at the pool (not even a light music) Beach - You can not have alcoholic beverages at the beach. This isn't the hotels fault but major downfall. They also will not give you rides up and down the pathway by golf cart to the beach (which is steep and hot) even if you ask. The beach was too rough for me to swim in and I got wiped out by a giant wave and wouldn't go back in the water there. Food- The food at Nobu and OneForty is undeniably delicious. HOWEVER, YOU WILL SPEND $100 ON BREAKFAST FOR TWO EACH DAY. There is no other option. Even ordering a-la-carte and not the buffet, it is super expensive. I've never seen a buffet of $48 a person before. Nobu was the most expensive meal we had on our entire honeymoon in maui and lanai and it was the least memorable. Activities - The fishing charter was almost a disaster - we got to the fishing boat at 6:30 AM, and sat for one hour not moving as they tried to fix the boat. Left, came back to the hotel and another hour went past only to have us called back. We were offered NOTHING by the hotel (not even a free drink) for the inconvenience. I would skip this island, especially on a first trip to Hawaii. Maybe if I got tired of Maui I'd come but three nights is way too long. We were dying to go back to Maui, and specifically Hotel Wailea. If you do come here, rent a 4x4 which was the highlight of our trip to drive the island and go to the cat sanctuary, or stay at hotel lanai city. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Heaven on Earth

Aug 12th, 2019

Looking for a trip to Heaven? Try a vacation at the Four Seasons Resort Lanai in Hawaii - beautiful, secluded island, sandy beach, gorgeous hotel facility, Impeccable service, wonderful food, stunning golf course. Great island and water activities available. Perfect place for decompression. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Our best ever Four Seasons experience

Aug 10th, 2019

This is a truly world class resort. We had a four night stay at this property and every moment was perfect (except for my wife when I chased her with a small lizard). Every detail of this resort was perfect. We stopped in at the lounge at HNL and we were treated to refreshments while the staff assisted us with check in. When we arrived at the airport, the staff was waiting for us and quickly collected our bags and took us to the resort. From stepping onto the resort to stepping into our room it was approximately ten minutes. The central welcome/pavilion area is stunning. Check it out on YouTube. Our room was upgraded at no charge to a direct ocean view room. Room quality and furnishings are what you would expect from a hotel of this caliber. The breakfast at this resort remains our favorite, ever. Make sure you try the buttermilk pancakes. Dinners were also special - the Nobu restaurant was worth its price (high praise!) and the steakhouse has special views of the ocean, especially at sunset. If you visit this resort, make sure you do the hike up to sweetheart’s rock. If you’re coming from the mainland USA, you will probably be up very early so do this right at sunrise if you can. It’s a fantastic walk and you can burn some calories before a day of pina coladas at the pool. The excursions here were wonderful. We did the skeet shooting and archery trips. The staff was amazing and the cost for these events was basically nominal. We also enjoyed the golf course. We generally like to visit new places, but we will return to this resort. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best of the best!

Aug 7th, 2019

This place is incredible; the setting, the people, the property, the food. Over the top in a nonchalant way. Everything has been thought of and then some. Rooms are incredible; great size, luxurious, high tech. The gym was top notch with a to die for view; was able to ride Peloton every morning. Walking throughout the property is like exploring the jungle. The pool and lounging areas overlooking the Pacific take your breath away. Several restaurants to choose from although we ate at Nobu 3 nights! I'm ruined for all other hotels. TRIPADVISOR.COM USER 

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