Four Seasons Resort Maui at Wailea

3900 Wailea Alanui Drive | Wailea, HI 96753  [SEE MAP]Wailea, HI  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 4

Beautiful, but too big

Jan 17th, 2020

This is a great and beautiful luxury resort, with an ideal location in Wilea. Winter holiday prices are way over the top. Four Seasons touch not necessarily there because of the sheer number of guests. Reserve everything in advance at the hotel (including the Serenity Pool). TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Gracious service & impeccable stay

Jan 16th, 2020

I'd like to rave about the staff at this hotel. Matt, at the beach was a fabulously attentive staff member that took excellent care of my daughter & me during our most recent stay. My daughter had lost a very sentimental, yet inexpensive piece of jewelry in our room and we were both a bit devastated. There had been a miscommunication regarding keeping housekeeping out of the room until we could search for it after an early morning sailing trip. We returned to fine our room had been cleaned & the opportunity to look for it in the bed, carpet was lost. Housekeeping does an excellent job at this property, which is a plus! However, I brought this to the attention of the front desk & explained how we asked for the cleaning to be put off...what happened next, touched my heart greatly. Samantha Derby, who is part of the management team of housekeeping, personally searched through a vacuum to locate this jewelry. I was so floored by this because she went far beyond anything I could have ever imagined and was exceptionally grateful. She sent the most gorgeous floral arrangement to our room! Her care is something that will stay with me for a very long time. This resort offers a healthy option menu that is Gluten free, vegan and worthy of a 5 star rating. From the soba noodle salad on the pool menu to the curry dish at Duo, THANK YOU! Ferraro's did an exceptional job of creating a "custom" salad for us during a few lunches and tailoring an Asian dish to be GF. *As a side note GF soy sauce tastes the exact same as the Gluten version, and if the resort made the switch, the dishes at Spago could also widen the options for foodie travelers. I reached out to the hotel regarding GF bakeries and they were able to create a delectable GF coconut buttercream cake, after inquiring about favorite flavors and preferences. This was a great surprise for my daughter! Our room was bright, spacious and had a wonderful amount of storage. Lately, I have travelled to many upscale resorts and hotels that lack adequate dresser space and offer mostly hanging space which as a heavy packer, this is a drag. But the FS has a large dresser with full size drawers to put all items away, which I love! We've been coming to this property and Hualalai for over a decade and it has been kept in top form. Thank you for allowing us to unwind and enjoy a wonderful stay. This property has a plethora of exceptional staff, which made our stay magnificent. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful place to stay

Jan 15th, 2020

This place is amazing, friendly service, delicious food, a must see! Incredible experience. Best hotel on the beach! Will definitely return soon. Can’t return soon enough. We loved this place! This will be our go to place real soon! Gorgeous place and views! We loved the atmosphere 🌺🏖🥰💝 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Four Seasons Wailea

Jan 12th, 2020

The staff and service were amazing. They eventually have to upgrade the pool area. If you didn’t reserve a chair first thing in the morning it was often hard to get chairs later in the day. Over all a great vacation for my kids and I. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best hotel I’ve ever stayed at

Jan 7th, 2020

I LOVED everything about this hotel. From the minute we arrived, the staff couldn’t do enough to please us. They made us feel like royalty the entire stay. From the Evian spritz at the pool to the luscious food, the accommodations were top notch. The bedding was so plush and comfy and the rooms were beautiful. The views are to die for. I could go on and on. It was an amazing stay. Can’t wait to go back. TRIPADVISOR.COM USER 

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