Galleria Park Hotel, A Joie de Vivre Hotel

191 Sutter Street | San Francisco, CA 94104-4595  [SEE MAP]San Francisco, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Galleria Park Hotel, SF Easter weekend

Apr 23rd, 2019

Every single employee of the GPH was friendly, courteous, helpful, and genuinely seemed interested in making sure our every need was being met during our stay. This would include doormen, coffee/wine bar attendants, service personnel, as well as obviously the front desk personnel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A Great Find In The City By The Bay!

Apr 22nd, 2019

Excellent Service and Location! A short walk to Chinatown and several local eateries! We really enjoyed the daily Evening Sipping Hour and the coffee bar each morning! We highly recommend the Galleria Park Hotel! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Shockingly Treated

Apr 21st, 2019

I booked a twin room and requested a rollaway bed for our party of three 3 months prior to arrival through Expedia. Upon arrival after a long flight from the UK, I was told they could not accommodate the rollaway bed in a twin due to fire regulations - which I accept. However, they could see my request on their system yet no-one thought to contact me so that I could make alternative arrangements. Instead they told me that I would have to book a separate room - effectively doubling what I had already paid. It was their error, which they admitted and were apologetic, however to expect a customer to just pay for a second room on he spot due to their error is absolutely unfair. They were not willing to offer any discount except waive the resort fee for the room. The whole situation caused so much stress and ruined the first day of our trip - that we had been looking forward to for months. I cancelled my booking with them and booked an Airbnb instead. Was probably the same price as two rooms but I didn’t want to give Galleria Park Hotel my money out of principle. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Terrible Hotel

Apr 19th, 2019

Terrible service and super small rooms at this hotel. Ghetto area. Staff call you bro and show no respect. They try to cheat you when you check out by charging you resort fee. These guys don't even have a pool. What a terrible place to stay in San Fran. Spend your money elsewhere. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Birthday in the City

Apr 15th, 2019

Excellent hotel for hospitality and location. Decorated in chic and modern styles. Sipping hour was a real treat. Staff were very friendly and provided a complimentary bottle of birthday wine for our room. The parking valet was convenient and helpful with driving directions. TRIPADVISOR.COM USER