Galt House Hotel

Excellent Hotel; Beautiful Property

Jul 23rd, 2019

Enjoyed our stay at the Galt House. They were undergoing some renovations during our stay, but still a beautiful hotel. Very large suite; clean; professional staff. We stayed for seven nights and were very happy with the hotel - no issues. The beds were a little harder than I like, but my partner thought they were perfect. Highly recommend. TRIPADVISOR.COM USER 

Family Reunion

Jul 22nd, 2019

The location of the hotel is great. Hotel is being renovated, I seen the newly renovated room, it is beautiful!! Wish I had one of the new rooms. The rest of the hotel shows the need for the renovation. I will return to see the hotel once the renovation is completed. TRIPADVISOR.COM USER 

Guests in the Rivue Tower are put at risk through lack of information

Jul 22nd, 2019

We stayed at the Galt House, Rivue Tower, during the National Veterans Wheelchair Games from 11-17 July. We had a fabulous, spacious room, with beautiful river views and with excellent shower facilities for a wheelchair user. The member of housekeeping staff (Pamela) who took care of us did a really great job. Now comes the 'However' part: The Rivue Tower is currently under reconstruction and the risk is that the safety, escape route, information posted on the hotel room door does not give enough information about escape routes closed off due to construction. I had a queasy feeling of unease throughout my stay - no safety areas were identified for disabled guests, no clear instructions as to how to escape in an emergency were given, no map of the (two-tower) hotel was anywhere to be found in the Rivue Tower. I have a feeling that the Rivue Tower is an accident waiting for a time to happen. The Suite Tower across the street provided a completely different experience for guests, although still no safety areas for disabled guests are provided. Until the reconstruction of the Rivue Tower is complete, I would strongly suggest you request a room in the Suite Tower if you plan on staying at the Galt House. TRIPADVISOR.COM USER 

Discusted

Jul 22nd, 2019

Check in was too long, rooms weren't ready on time. No towels in room, did not see a wash cloth the whole stay. Pool was shut down days before our arrival. Elevators, stairways, and escalators out of order. Fire alarms going off in the middle of the night with no explanation. The so called Bar and Grill would shut down due to running out of food. I was ready to come home before it was time. TRIPADVISOR.COM USER 

not impressed

Jul 19th, 2019

Elevators very slow, over priced food for what you received, no hot water for 2 of 4 days. Over priced and hard to find any thing around the hotel. I would never recommend this hotel to anyone. Poorly managed TRIPADVISOR.COM USER