Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway | Kissimmee, FL 34746-4414  [SEE MAP]Kissimmee, FL  [SEE ADDRESS]
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Courtesy of Gaylord Palms Resort & Convention Center

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Overview

Property's abundant business amenities make this a great option for business travelers
Though free, some guests report standard Wi-Fi access here is slow

Keep in mind that this Kissimmee, Florida, hotel is about 5 miles away from the Walt Disney World area, which may be a deal-breaker for families. But on the plus side, it won't take you too long to reach the parks by car or via the resort's theme park shuttle (which is covered by the daily resort fee), and those not interested in the theme park fanfare will be far enough from Mickey's hoopla to enjoy a restful stay. Previous guests appreciated the convenient location, as well as the amenities offered for working travelers. The Gaylord Palms Resort & Convention Center features a business center and several meeting rooms, plus it's only 19 miles southwest of Orlando International Airport. Take your pick between the standard guest rooms or the Emerald Bay guest rooms, differentiated by their distinct decor. No matter which room you choose, you'll find a flat-screen TV, a coffee maker and free (albeit slow) Wi-Fi access. The property also houses a swimming pool, a water park, a spa and six distinct eateries, plus a coffee house and a frozen yogurt shop. And since the hotel is part of the Marriott brand, Marriott Bonvoy members can use or earn points here.

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Location
Kissimmee, FL
Hotel Class
4.0-star
Property Type
Resort
Primary View
Neighborhood
Style
Traditional
Best For
Business travelers, Families, Couples, Groups

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Scorecard
  • 4.0Hotel Class
  • GOODCritic Rating

Rankings

U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

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See all hotels in Kissimmee »

Critic Reviews

Fodor's

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Built in the style of a grand turn-of-the-20th-century Florida resort, this huge building is meant to inspire awe: inside its enormous atrium, covered by a 4-acre glass roof, are re-creations of Florida destination icons such as the Everglades, Key West, and old St. Augustine. Vast meeting spaces mean lots of conventioneers, but families are definitely not ignored.

Frommer's

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Taking theme-park flair to a hospitality extreme, the colossal atrium of Gaylord Palms is like a big top for eye candy.

AAA

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The expansive grounds are accented with colorful and well-manicured landscaping, which gives a world-class effect as you make your way up the drive to the entrance. The impressive atrium lobby houses large rock formations with streams and cascading waterfalls.

AAA/CAA Four Diamond Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 5204 have reviewed the Gaylord Palms Resort & Convention Center, giving it a rating of 4, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4 based on 5204 reviews 4.0 (based on 5204 reviews)

Guest Rooms

Standard rooms at the Gaylord Palms Resort & Convention Center have yellow and orange accent walls and linens, patterned carpets and wooden furnishings. Emerald Bay rooms feature navy and brown decor. All rooms include flat-screen TVs, coffee makers, desks and minifridges. The daily resort fee of $22 covers all local phone calls, basic Wi-Fi access and in-room bottled water.
  • Some standard accommodations have balconies that overlook the resort's atrium or grounds

Standard room size410 square feet

  • Internet (free)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Set on 63 acres in Kissimmee, Florida, about 19 miles southwest of the Orlando airport, the Gaylord Palms Resort & Convention Center is somewhat off the beaten path for families visiting the area's theme parks. However, the 4-acre atrium is like a theme park itself, recreating Florida destinations like the Everglades, Key West and old St. Augustine. Though no attractions sit within walking distance, Walt Disney World can be found less than 5 miles away.
  • Orange County Convention Center is about 10 miles northeast
  • Hertz car rental on-site
  • Daily resort fee covers daily scheduled shuttle service to and from Walt Disney World theme parks and Disney Springs; round-trip SeaWorld and Universal Studios transfers cost $21 per person
  • 24-hour valet parking ($33)
  • 24-hour self-parking ($22)
  • Airport shuttle (with fee)
  • Car service (free)

Within walking distance of:

  • Grocery store
  • Movie theater
  • Theater
  • Shopping
  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach

Dining

The Gaylord Palms Resort & Convention Center offers six dining outlets, from the award-winning Old Hickory Steakhouse to SandBar, which features American comfort classics. Wrecker's Sports Bar serves up appetizers and exclusive Wreckers Red Ale to accompany your favorite sporting event. At MOOR, fresh seafood is on the menu. And Villa de Flora, winner of the Orlando Sentinel Critic's Choice award for Best Brunch, serves a seasonal buffet menu for breakfast and dinner in the grand dining room. Grab-and-go options include The Cocoa Bean (a coffee shop that serves Starbucks coffee and pastries), Honeybells Frozen Yogurt and the Emerald Bay Marketplace (which specializes in to-go wraps, sandwiches, salads and desserts).
  • Room service offered 24 hours a day
  • Kids menu available at the SandBar
  • Reservations recommended for Old Hickory Steakhouse

Number of restaurants6

Cuisine TypesBuffet, Asian, American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

The Gaylord Palms Resort & Convention Center offers both an on-site water park for families and an adults-only pool. Cypress Springs Family Fun Water Park features four waterslides, a zero-entry pool, a multilevel treehouse playground, a lagoon and special activities for kids. The palm-lined South Beach Pool is a heated outdoor pool for adults that's surrounded by cabanas. Both pool decks are lined with ample lounge chairs.
  • Height requirements apply for slides
  • Fees apply for cabana rentals
  • Cypress Springs Family Fun Water Park open daily from 7 a.m. to 11 p.m.
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lap pool
  • Wading pool
  • Lazy river
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo
  • Pool bar
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas

Spa

The Relâche Spa at the Gaylord Palms Resort & Convention Center features the a variety of spa treatments in a serene tropical setting with separate lounges for men and women, a steam room and a sauna. The spa offers a full line of body treatments, including scrubs and wraps, facials, hair and nail services and massages. Additionally, the spa features specialty services like prenatal massages, spray tanning and kids and teens treatments.
  • Spa open daily from 9 a.m. to 7 or 8 p.m.
  • In-room treatments available

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

The Gaylord Palms Resort & Convention Center has several activities and amenities for children, including the Cypress Springs Family Fun Water Park that features four waterslides, a zero-entry pool, a multilevel tree house playground, a lagoon and special activities. The hotel's atrium, which recreates three Florida communities complete with authentic flora and fauna, houses a variety of fish and alligators. Kids can explore on their own or watch as professionals feed the alligators and fish: Just ask the concierge for the daily schedule. Parents that need childcare for a dinner out or during a meeting at the resort's convention center can contact Kids' Nite Out for certified, insured babysitters. The resort also offers an arcade and special activities with DreamWorks characters. Several special events for children are scheduled throughout the holidays, including the resort's popular ICE! at Gaylord Palms character-themed ice sculpture display.
  • Water park open every day from 7 a.m. to 11 p.m.
  • Four-hour minimum required for Kids' Night Out services
  • Kids club
  • Cribs
  • High chairs

Fitness

The fitness center at the Gaylord Palms Resort & Convention Center features basic cardio equipment, including elliptical machines and stair steppers, and also offers fitness classes (for a fee). However, most of the recreation at this 63-acre resort is focused on the outdoor activities at the Everglades-inspired Cypress Springs Family Fun Water Park, or for adults, the spa and adults-only South Beach Pool.
  • Fitness classes include yoga and Pilates and cost $10 per class
  • Fitness center open 24 hours with key card access
  • Guests 16 and older welcome in fitness center
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles
  • Tennis
  • Guided runs
  • Paddle boats
  • Motor boats

Business

The Gaylord Palms Resort & Convention Center boasts more than 406,000 square feet of meeting and exhibit space, including two boardrooms, an exhibition hall, three ballrooms and several meeting rooms named after Florida cities. The largest venue available is the Florida Exhibition Hall, which can accommodate up to 10,000 attendees for an array of business functions. The pool deck, water park and a lawn can also be reserved for events. The sheer size of the facilities and on-site resort amenities attract major conventions throughout the year.
  • Marriott meeting packages and perks available
  • Business center offers copying, faxing and messenger services, plus a notary public

Number of meeting rooms33

  • Business center
  • Meeting rooms
  • Meeting and event planners available

Wedding

The Gaylord Palms Resort & Convention Center features several wedding venues housed within a glass atrium that offers Florida-inspired landscaping. Couples can exchange vows in elegant old St. Augustine or high-spirited Key West in the mini-ecosystems of the resort's 4-acre atrium. For couples who prefer an outdoor venue for their ceremony or reception, the Coquina Lawn is a lushly landscaped tropical area with fire pits and dramatic lighting. The space can be tented, if desired. Reception venues include three ballrooms, the largest of which can accommodate up to 4,200 guests. If more space is needed, the property also offers its exhibition hall for ceremonies and receptions with up to 10,000 people.
  • Bridal spa services available
  • Custom catering includes kosher, vegan, vegetarian, gluten-free options

Maximum wedding guest capacity10,000

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the Gaylord Palms Resort & Convention Center

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.