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Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway | Kissimmee, FL 34746-4414  [SEE MAP]Kissimmee, FL  [SEE ADDRESS]
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Courtesy of Gaylord Palms Resort & Convention Center

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at the Gaylord Palms Resort & Convention Center

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Overview

Property's abundant business amenities make this a great option for business travelers
Though free, some guests report standard Wi-Fi access here is slow
Keep in mind that this Kissimmee, Florida, hotel is about 5 miles away from the Walt Disney World area, which may be a deal-breaker for families. But on the plus side, it won't take you too long to reach the parks by car or via the resort's theme park shuttle (which is covered by the $30 daily resort fee), and those not interested in Orlando's theme park fanfare will be far enough from Mickey's hoopla to enjoy a restful stay. Previous guests appreciated the convenient location, as well as the amenities available for working travelers. The Gaylord Palms Resort & Convention Center features a business center and several meeting rooms, plus it's only 19 miles southwest of Orlando International Airport. Take your pick between the standard guest rooms or the Emerald Bay accommodations, differentiated by their distinct decor. No matter which room you choose, you'll find a flat-screen TV, a coffee maker and free (albeit slow) Wi-Fi access. The property also houses a swimming pool, a water park, a spa and four distinct eateries, plus a coffee shop. And since the hotel is part of the Marriott brand, Marriott Bonvoy members can earn and use points here.
Keep in mind that this Kissimmee, Florida, hotel is about 5 miles away from the Walt Disney World area, which may be a deal-breaker for families. But on the plus side, it won't take you too long to reach the parks by car or via the resort's theme park shuttle (which is covered by the $30 daily resort fee), and those not interested in Orlando's theme park fanfare will be far enough from Mickey's hoopla to enjoy a restful stay. Previous guests appreciated the convenient location, as well as the amenities available for working travelers. The Gaylord Palms Resort & Convention Center features a business center and several meeting rooms, plus it's only 19 miles southwest of Orlando International Airport. Take your pick between the standard guest rooms or the Emerald Bay accommodations, differentiated by their distinct decor. No matter which room you choose, you'll find a flat-screen TV, a coffee maker and free (albeit slow) Wi-Fi access. The property also houses a swimming pool, a water park, a spa and four distinct eateries, plus a coffee shop. And since the hotel is part of the Marriott brand, Marriott Bonvoy members can earn and use points here.
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Location
Kissimmee, FL
Hotel Class
4.0-star
Property Type
Resort, 1416 rooms
Primary View
Neighborhood
Style
Traditional

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Scorecard

  • 4.0Hotel Class

Rankings

U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

Similar Hotels Nearby

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See all hotels in Kissimmee »

Critic Reviews

Fodor's

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Built in the style of a grand turn-of-the-20th-century Florida resort, this huge building is meant to inspire awe: inside its enormous atrium, covered by a 4-acre glass roof, are re-creations of Florida destination icons such as the Everglades, Key West, and old St. Augustine. Vast meeting spaces mean lots of conventioneers, but families are definitely not ignored.

Built in the style of a grand turn-of-the-20th-century Florida resort, this huge building is meant to inspire awe: inside its enormous atrium, covered by a 4-acre glass roof, are re-creations of Florida destination icons such as the Everglades, Key West, and old St. Augustine. Vast meeting spaces mean lots of conventioneers, but families are definitely not ignored.

Frommer's

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Taking theme-park flair to a hospitality extreme, the colossal atrium of Gaylord Palms is like a big top for eye candy.

Taking theme-park flair to a hospitality extreme, the colossal atrium of Gaylord Palms is like a big top for eye candy.

AAA

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The expansive grounds are accented with colorful and well-manicured landscaping, which gives a world-class effect as you make your way up the drive to the entrance. The impressive atrium lobby houses large rock formations with streams and cascading waterfalls.

The expansive grounds are accented with colorful and well-manicured landscaping, which gives a world-class effect as you make your way up the drive to the entrance. The impressive atrium lobby houses large rock formations with streams and cascading waterfalls.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 5513 have reviewed the Gaylord Palms Resort & Convention Center, giving it a rating of 4, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4 based on 5513 reviews 4.0 (based on 5513 reviews)

Guest Rooms

Standard rooms at the Gaylord Palms have yellow accent walls and linens, patterned carpets and wooden furnishings. Meanwhile, Emerald Bay rooms feature navy decor. All rooms include flat-screen TVs, coffee makers, desks and minifridges.
  • Some standard accommodations have balconies that overlook the resort's atrium or grounds
  • Daily resort fee covers in-room Wi-Fi access and bottled water
Nightly resort fee$30

Standard room size410 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Set on 63 acres in Kissimmee, Florida, about 20 miles southwest of the Orlando airport, the Gaylord Palms is somewhat off the beaten path for families visiting the area's theme parks. However, the 4-acre atrium is like a theme park itself, recreating Florida destinations like the Everglades, Key West and St. Augustine. Though no attractions sit within walking distance, Walt Disney World can be found less than 5 miles away.
  • Orange County Convention Center is about 10 miles northeast
  • On-site Hertz car rental
  • Daily resort fee covers daily scheduled shuttle service to and from Walt Disney World theme parks and Disney Springs; round-trip SeaWorld and Universal Studios transfers cost $21 per person
  • 24-hour valet parking ($33)
  • 24-hour self-parking ($22)
  • Airport shuttle (with fee)
  • Car service (free)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping

Dining

The Gaylord Palms offers four dining outlets, from seafood-focused MOOR to SandBar, which features American comfort classics by the adults-only pool. Wreckers Sports Bar serves up appetizers and exclusive Wreckers Red Ale to accompany your favorite sporting event. And at Socio, guests can enjoy Cuban-inspired cocktails and small plates. For a quick bite to eat, visitors can head to the property's Cocoa Bean coffee shop.
  • Room service offered 24 hours a day
  • Kids menu available at SandBar

Number of restaurants4

Cuisine TypesAmerican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast

Pool

The Gaylord Palms offers both an on-site water park for families and an adults-only pool. Cypress Springs Family Fun Water Park features four waterslides, a zero-entry pool, a multilevel treehouse playground, a lagoon and special activities for kids. The palm-lined South Beach Pool is a heated outdoor pool for adults that's surrounded by cabanas. Both pool decks are lined with ample lounge chairs.
  • Height requirements apply for waterslides
  • Fees apply for cabana rentals
  • Cypress Springs Family Fun Water Park open daily from 7 a.m. to 11 p.m.
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar

Spa

The on-site Relâche Spa features a variety of spa treatments in a serene tropical setting. Separate lounges for men and women, a steam room and a sauna are a few of the spa amenities available. The spa offers a full line of body treatments, including scrubs and wraps, facials, massages and hair and nail services. Additionally, the spa features specialty services like prenatal massages, spray tanning and kids and teens treatments.
  • Spa open Thursday through Sunday from 9 a.m. to 5 p.m.

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

The Gaylord Palms has several activities and amenities for children, including the Cypress Springs Family Fun Water Park, which features four waterslides, a zero-entry pool, a multilevel treehouse playground, a lagoon and special activities. The resort's atrium, which recreates three Florida communities complete with authentic flora and fauna, houses a variety of fish and alligators. Kids can explore on their own or watch as professionals feed the alligators and fish: Just ask the concierge for the daily schedule. Parents that need childcare for a dinner out or during a meeting at the resort's convention center can contact Kids' Nite Out for certified, insured babysitters. The resort also offers an arcade and special activities with DreamWorks characters. Several special events for children are scheduled throughout the holidays, including the resort's popular ICE! at Gaylord Palms character-themed ice sculpture display.
  • Water park open every day from 7 a.m. to 11 p.m.
  • Four-hour minimum required for Kids' Night Out services
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs

Fitness

The fitness center at the Gaylord Palms features basic cardio equipment, including elliptical machines and stair steppers. All of the Life Fitness equipment offers personal TVs and views of the resort from floor-to-ceiling windows.
  • Fitness center open daily from 6 a.m. to 8 p.m.
  • Guests 16 and older welcome in fitness center
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)

Business

The Gaylord Palms boasts more than 462,000 square feet of meeting and exhibit space, including two boardrooms, an exhibition hall, five ballrooms and several meeting rooms named after Florida cities. The largest venue available is the Florida Exhibition Hall, which can accommodate up to 10,000 attendees for an array of business functions. The pool deck, water park and a lawn can also be reserved for events. The sheer size of the facilities and on-site resort amenities attract major conventions throughout the year.
  • Marriott meeting packages and perks
  • Business center offers copying, faxing and messenger services, plus a notary public

Number of meeting rooms33

  • Business center
  • Meeting rooms
  • Meeting and event planners available

Wedding

The property features several wedding venues housed within a glass atrium that offers Florida-inspired landscaping. Couples can exchange vows in elegant old St. Augustine or high-spirited Key West in the mini-ecosystems of the resort's 4-acre atrium. For couples who prefer an outdoor venue for their ceremony or reception, the Coquina Lawn is a lushly landscaped tropical area with fire pits and dramatic lighting. The space can be tented, if desired. Reception venues include five ballrooms, the largest of which can accommodate up to 5,561 guests. If more space is needed, the property also offers its exhibition hall for ceremonies and receptions with up to 10,000 people.
  • Bridal spa services
  • Custom catering includes kosher, vegan, vegetarian and gluten-free options

Maximum wedding guest capacity10000

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the Gaylord Palms Resort & Convention Center

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