Generations Riviera Maya

Km 45, Carretera Cancun - Tulum | Playa del Carmen 77710  [SEE MAP]Playa del Carmen  [SEE ADDRESS]

Courtesy of Generations Riviera Maya

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Each suite comes with a balcony or terrace
Some guests say the on-site beach is small and rocky
Generations Riviera Maya is an all-suite, all-inclusive resort that sits about halfway between Playa del Carmen and Cancun on the eastern coast of Mexico's Yucatan Peninsula. The beachfront resort offers 162 suites, all with large balconies or terraces. Some larger suites are equipped with swim-up balconies that connect to the infinity pool. Guests are complimentary of the spacious accommodations and also praise the customer service and variety of food found at the on-site restaurants. Generations Riviera Maya boasts five dining spots that serve Mexican, Caribbean, Indian, Asian and international cuisine, as well as several bars – one of which is a swim-up bar. The resort welcomes children, and the property's Eko Kids Club offers supervised games and enrichment activities for guests ages 4 to 12. Both kids and adults will enjoy the resort's infinity pool that stretches along the length of the property, as well as the Jacuzzis available in every suite. Although guests heap praise on the resort's pools and restaurants, some lament the property's small, rocky beach. Next to the resort are two of Karisma's other Riviera Maya properties, El Dorado Casitas Royale and El Dorado Royale, and guests ages 18 and older can use the facilities at both of these locations.
Playa del Carmen
Hotel Class
Property Type
All-inclusive resort, 162 rooms
Primary View
Traditional, Opulent, Modern



  • 4.5Hotel Class
  • GOODCritic Rating
See all hotels in Playa del Carmen »

Critic Reviews

Other Awards

  • AAA/CAA Four Diamond Awards 2019
  • TripAdvisor Travelers' Choice Awards 2019


Couples traveling alone might find this place overrun with kids, but parents can leave tots with the hotel’s designated nannies and spend some time next door at the adult-only El Dorado Royale property.

Other Awards

  • AAA/CAA Four Diamond Awards 2019
  • TripAdvisor Travelers' Choice Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 4163 have reviewed the Generations Riviera Maya, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 4163 reviews 4.5 (based on 4163 reviews)

Guest Rooms

The all-suite property offers studios and one-, two- and three-bedroom suites, all of which face the ocean. Featuring contemporary styling with dark wood furniture, tile floors and cream, brown and gold color palettes, suites feature living and sleeping areas, as well as butler service. Standard amenities include smart flat-screen TVs, stocked minibars and large bathrooms with dual sinks, Jacuzzis and glass-enclosed showers.
  • All-inclusive rates cover in-room Wi-Fi access
  • Free baby amenities, such as cribs, changing tables and strollers, available upon request

Standard room size587 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Set along the coast about 15 miles northeast of Playa del Carmen, Generations Riviera Maya is an all-inclusive, family-focused resort. Ideal for those wanting a resort that has everything, the property is slightly removed from other resorts and attractions.
  • Airport transfers can be arranged for an additional fee
  • Located 20 miles south of Cancun International Airport
  • 24-hour valet parking (free)
  • 24-hour self-parking (free)
  • Airport shuttle (with fee)
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The resort's all-inclusive rates cover all meals and drinks at its bars and five restaurants. Dining options include Chef Market Grand Café & Deck (which offers an international menu and features "living walls" of greenery), Habb Indian (which serves classic Indian favorites), Jade (a Pan Asian restaurant) and Palms Gourmet Terrace (a casual outdoor eatery specializing in Mexican and Caribbean street food). Guests in search of a more refined atmosphere can enjoy international dishes and wine pairings every night at Wine Kitchen.
  • Room service available 24 hours a day
  • Bar options include a swim-up bar and a lobby lounge

Number of restaurants5

Cuisine TypesBuffet, Asian, Italian, American, Mexican, French, Spanish, Greek

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The property offers three pools. The main pool is home to a swim-up bar, while the exclusive kids club pool welcomes guests ages 4 to 12. There’s also a large beach with a variety of water activities, including snorkeling, kayaking, an aqua gym, water volleyball and water polo.
  • Free beach and pool butler service
  • Some upgraded suites include swim-up pool access
  • Adults can visit the adults-only pool at the sister property next door
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The on-site Náay Spa is a full-service facility that draws on Mayan culture and offers a variety of services, including facials, massages, hydrotherapy and body treatments. There are kids spa services available, as well as an oceanfront Sky Massage for couples. Facilities include a steam room, a sauna, a spa boutique and a full-service salon.
  • Complimentary access to spa facilities
  • Spa treatments cost extra

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


The family-friendly resort offers a variety of amenities, including changing tables, strollers and cribs. There is also the Eko Kids Club, with ecologically focused programs for children ages 4 to 12 years of age. Additionally, the property offers the Little Eko Chefs program, which teaches cooking and food skills, and a teens club with video game consoles, billiards and board games. Other perks include children's spa services, a kids pool and kids menus at the on-site restaurants.
  • Family lounge with library and reading area
  • Babysitting services available for an additional fee
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs


The resort has a fitness center with cardio machines and strength-training equipment. The all-inclusive property also offers a variety of activities, including beach volleyball, dance lessons, tennis clinics, water polo, soccer and stretching, yoga and water aerobics classes.
  • Extra charges apply for Zumba, spinning and CrossFit classes
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)


Generations Riviera Maya is equipped to host business meetings and corporate gatherings. There are a variety of venues available, and the property offers all-inclusive meeting packages.
  • Gourmet catering staff
  • Audiovisual equipment
  • Free Wi-Fi access available throughout the property

Number of meeting rooms2

  • Business center
  • Meeting rooms
  • Meeting and event planners available


The resort is equipped to host wedding ceremonies and receptions. There are a variety of wedding packages available, from intimate weddings on the beach to large celebrations with gourmet catering and customizable themes.
  • All-inclusive wedding packages

Maximum wedding guest capacity200

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

Find the Best Price

at the Generations Riviera Maya

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