Generations Riviera Maya

Km 45, Carretera Cancun - Tulum | Playa del Carmen 77710  [SEE MAP]Playa del Carmen  [SEE ADDRESS]

Courtesy of Generations Riviera Maya

Find the Best Price

at the Generations Riviera Maya

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.


Each suite comes with a balcony or terrace
Some guests say the on-site beach is small and rocky
Generations Riviera Maya by Karisma is an all-suite, all-inclusive resort that sits about halfway between Playa del Carmen and Cancun on the eastern coast of Mexico's Yucatan Peninsula. The beachfront resort offers 162 suites, all with large balconies or terraces. Some larger suites are equipped with swim-up balconies that connect to the infinity pool. Guests are complimentary of the spacious accommodations and also praise the customer service and variety of food found at the restaurants. Generations Riviera Maya boasts five dining spots that serve Mexican, Mediterranean and Asian cuisine, as well as several bars – one of which is a swim-up bar. The resort welcomes children, and the hotel's Eko Kids Club offers supervised games and enrichment activities for guests ages 4 to 12. Both kids and adults will enjoy the hotel's infinity pool that stretches along the length of the resort, as well as the Jacuzzis available in every suite. Although guests were overwhelmingly positive of the resort's pools and restaurants, some were critical of the property's small, rocky beach. Next to the resort are two of Karisma's other Riviera Maya properties, El Dorado Casitas Royale and El Dorado Royale, and guests ages 18 and older can use the facilities at both of these locations.
Playa del Carmen
Hotel Class
Property Type
All-inclusive hotel, 162 rooms
Primary View
Traditional, Opulent, Modern
Best For
Couples, Groups, Families


  • 4.5Hotel Class
  • GOODCritic Rating


U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

See all hotels in Playa del Carmen »

Critic Reviews

Other Awards

  • TripAdvisor Travelers' Choice Awards
  • AAA/CAA Four Diamond Awards


Couples traveling alone might find this place overrun with kids, but parents can leave tots with the hotel’s designated nannies and spend some time next door at the adult-only El Dorado Royale property.

Other Awards

  • TripAdvisor Travelers' Choice Awards
  • AAA/CAA Four Diamond Awards

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 3035 have reviewed the Generations Riviera Maya, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 3035 reviews 4.5 (based on 3035 reviews)

Guest Rooms

The all-suite property offers one-, two- and three-bedroom oceanfront suites. Featuring contemporary styling with dark wood furniture, tile floors and a cream, brown and gold color palette, suites feature separate living and sleeping areas as well as butler service. All suites offer smart flat-screen TVs, daily stocked minifridges and large bathrooms with dual sinks and Jacuzzi tubs.
  • All-inclusive plans cover gourmet dining, room service, premium beverages, snacks and activities
  • Complimentary Wi-Fi Internet access
  • Baby amenities such as cribs, changing tables and strollers available

Standard room size587 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Set along the coast about 16 miles north of Playa del Carmen, the Generations Riviera Maya is an all-inclusive, family-focused resort. Ideal for those wanting a resort that has everything, the property is slightly removed from other resorts and attractions.
  • All-inclusive plans cover meals, snacks, room service, alcoholic and non-alcoholic beverages, plus activities
  • Airport transfers can be arranged for an additional fee
  • Located 20 miles south of Cancun International Airport
  • 24-hour valet parking (free)
  • 24-hour self-parking (free)
  • Airport shuttle (with fee)
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The gourmet all-inclusive resort offers five on-site dining options, including the Chef Market Grand Cafe & Deck with an international menu and “living walls” of greenery. For Indian cuisine, Habb Indian offers classic favorites from chana masala Punjabi-style to chicken biryani, while Jade offers Pan Asian dishes served in family style cooking pots. For outdoor dining and cocktails, the Palms Gourmet Terrace features Mexican and Caribbean street food, and the Wine Kitchen is the resort’s wine tasting and food pairing room. Lounge options include an adults-only bar, a swim-up bar and a garden bar.
  • All-inclusive plans include meals, snacks, premium beverages and 24-hour in-room dining

Number of restaurants5

Cuisine TypesBuffet, Asian, Italian, American, Mexican, French, Spanish, Greek

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The Generations Riviera Maya offers three pools. There is a main pool with a swim-up bar and an exclusive Kids Club pool for guests ages 4 to 12. There’s also a large beach with a variety of water activities, including snorkeling, kayaking, an aqua gym, water volleyball and water polo
  • Kayaking and snorkeling tours offered
  • Some upgraded suites include balcony suite pools
  • Adults can visit the adults-only pool at the sister property next door
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The resort’s Náay Spa is a full-service facility that draws on Mayan culture and offers a variety of services, including facials, massages, hydrotherapy and body treatments. There are kids spa services available, as well as an oceanfront Sky Massage for couples. Facilities include a steam room, sauna, spa boutique and a full-service salon.
  • Complimentary access to spa facilities
  • Spa treatments not part of all-inclusive rates

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


The family-friendly resort offers a variety of amenities, including changing tables, strollers and cribs. There is also the Eko Kids Club with ecologically focused programs for children ages 4 to 12 years of age, along with the Little Eko Chefs program that teaches cooking and food skills. Other perks include childrens spa services, a kids pool and kids menus at on-site restaurants.
  • Family lounge with library and reading area
  • Babysitting services available for an additional fee
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs


The resort has an on-site fitness center with cardio machines and strength-training equipment. The all-inclusive property also offers a variety of activities, including beach volleyball, dance lessons, cooking and cocktail classes, greenhouse tours, Spanish lessons and tennis clinics.
  • All-inclusive plans include most activities, including yoga classes
  • Zumba, Spinning and CrossFit available for an additional charge
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)


The Generations Riviera Maya is equipped to host business meetings and corporate gatherings. There are a variety of venues available, and the property offers all-inclusive meeting packages.
  • Gourmet catering staff
  • Audiovisual equipment
  • Wi-Fi Internet access throughout the property

Number of meeting rooms2

  • Business center
  • Meeting rooms
  • Meeting and event planners available


The Generations Riviera Maya is equipped to host wedding ceremonies and receptions. There are a variety of wedding packages available from intimate weddings on the beach to large celebrations with gourmet catering and customizable themes.
  • All-inclusive wedding planning

Maximum wedding guest capacity200

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

Find the Best Price

at the Generations Riviera Maya

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

When purchasing from our site, we may earn commissions. This does not affect the quality or independence of our editorial content.