Gran Hotel Ciudad de México

Calle 16 de Septiembre 82 Col. Centro Historico | Mexico City 06000  [SEE MAP]Mexico City  [SEE ADDRESS]
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Courtesy of Gran Hotel Ciudad de México

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Guest Reviews

TripAdvisor Traveler Rating 5

Memorable Stay at a Class-Act Hotel

May 28th, 2020

I started my trip to Mexico with a memorable three night stay at the Gran Hotel CDMX. There are so many agreeable details about this place. It's in a great location, just off the Zocalo (main square), close to transportation links, shopping and some of the city's major sights. It's a great base from which to see the huuuge city. You're met by the bellboy team (Salvador was fantastic throughout my stay - sorry if the spelling is wrong) and then after check in, you are taken to your room via the beautifully ornate wrought iron panoramic lifts/elevators. There's bottled mineral water available on each floor and a nice welcome gift in the room. My room was a great size, well-appointed and comfortable. It had a view of a long, narrow-ish courtyard. I had dinner in the hotel on my first night there. The views over the Zocalo were beautiful. There is a salad bar and whilst the food is pricey, the setting is brilliant and there's a good wine list too. I had a great and comfortable stay. Breakfast was great, you'll be overlooking the Zocalo at ground level and there is a huge variety of fare - remember that you can have eggs to order. The hotel lobby is a gorgeous place to take a load off, the Tiffany ceiling under the morning sun is a sight to behold, the wrought iron showpiece lifts transport you back a century but really it's the staff that makes this hotel. Salvador, the other bell-boys and reception team, those in the breakfast room, the housekeeping team - they all did a great job of making my stay special. Each evening, you get a note about offers in the hotel restaurant/bar the next day and any excursions taking place e.g. to Teotihuacan (I organised my own trips so can't review this aspect of the hotel's service). If you decide to book, you'll have a wonderful stay! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Recommended by a Friend

Apr 19th, 2020

This hotel was recommended by a friend and it was an excellent recommendation. It is located in a historic belle epoque building overlooking the Zocala. The location is perfect as it is right at one corner of the Zocalo and has an excellent view of the plaza. They offer an excellent breakfast buffet. The staff is friendly and efficient and the concierge organized a private tour of the pyramids which was unforgettable. The top floor restaurant offers an nice view of the Zocalo and other excellent restaurants are an easy walk from hotel. The hotel offers a tour of the building explaining its interesting history which takes only a few minutes but is well worth doing. The hotel seems to be a popular place for wedding receptions so you might ask for a quiet room on a weekend. Definitely a great place to stay! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beatiful hotel, great location

Apr 4th, 2020

Loved the beautiful historic architecture of this hotel. Service was amazing; staff were friendly and helpful. The location next to the Zocalo is perfect for exploring the city. Lots of shops and restaurants nearby in walking distance. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A grand stay at the Gran Hotel Ciudad de Mexico!

Mar 30th, 2020

My wife I I recently spent a wonderful week at the Gran Hotel Ciudad de Mexico. The location is central to everything. You can spend days just sight seeing on foot with the hotel as your base. The building is gorgeous. The rooms comfortable and elegant. The restaurants top notch. The morning breakfast buffet was incredible and a great way to start the day. The staff were the best part of our stay! Enrique, Victor, Jose Luis and Cynthia in particular made our stay perfect, and were eager and available to help with anything we needed (Victor even located an iPod cable after I left mine home and saved the day!) We can't wait until our next visit, and plan to come back next year as part of our travels through Mexico! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Gran Hotel Ciudad De Mexico

Mar 25th, 2020

Beautiful Art Nouveau Hotel, excellent position overlooking the Zocalo, fantastic concierge service. Thank you Jessica, Jose Luis, Celia and Javier for your helpful advice and endless information - we had 6 wonderful stress free days with you - a great Concierge team. Christine TRIPADVISOR.COM USER 

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