Gran Hotel Manzana Kempinski La Habana

San Rafael Street Between Monserrate and Zulueta | Havana  [SEE MAP]Havana  [SEE ADDRESS]
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Courtesy of Gran Hotel Manzana Kempinski La Habana

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Guest Reviews

TripAdvisor Traveler Rating 4

Amazing balcony view!

Jun 14th, 2019

Balcony offered some spectacular views of the City. It was reminiscent of a nice European Hotel. Beautiful pool and outdoor restaurant. Staff was very friendly and attentive. Usual awkward no credit card situation, so had to take a large amount of cash to pay. Concierge recommended a walking food tour which was excellent. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great view of Havana at the rooftop bar

Jun 6th, 2019

We visited this hotel for a couple of drinks at the rooftop bar. The view of Havana is spectacular. However, the service at the bar is really bad, they forgot things, the beer was warm, which for a country like Cuba this is unacceptable, if they fridge doesn't work properly, a steel drum full of ice will do the trick. Specially if you're charging $4.00 CUC for a domestic beer. The hotel is clean and it looks pretty fancy and beautiful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

BEST Spot for Havana

Jun 5th, 2019

Had 2 nights here then 2 nights at Saragota and visited other hotels to eat. This is far and above the best property in Havana. Excellent service, very good food and a great pool. Although the food is a bit more expensive than other places it is worth it as it is well prepared and they always have all ingredietns. This is centrally located so you can walk to all the spots in Old Havana. I would stay here again if I were in Havana. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great service by Yanira at rooftop bar

Jun 1st, 2019

My last night in Havana and Yanira made a difference. She was very friendly and profesional , always serving with a great smile. Looking forward to see her again when I will be back. Pavel L. Ponciano TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The outstanding place to stay in Havana

May 30th, 2019

This hotel takes excellence in service to a brand-new level in particular the front office reception staff and the ladies in red are seen to be believed they create a warm loving caring atmosphere almost as though you have entered your own home this is also true of all of the office staff and all of the people around the infinity pool this is really the place to stay to see and experience Havana at its best I could not be happier with the level of service and also the food and quality of food served in the restaurants this is the number one destination in Havana TRIPADVISOR.COM USER