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at the Gran Nobile Rio de Janeiro Barra
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Rest after long flight
Oct 9th, 2020
My family and I stayed here for 4 nights and the workers and staff were great but the hotel is getting run down due to moisture and water problems . It is in a great location and great little balcony but besides that it really needs some work TRIPADVISOR.COM USER
Mar 7th, 2020
I am from Rio but living out of town at the moment. I have to say I was really disappointed to see a hotel so close to the beach and so close to my own house in such a pitiful situation. The rooms have a lot of mildew, not recently painted and not well cleaned (the glass and mirrors in the bathroom have stains). Apart from the view, everything else was not desirable. The balcony had a table and no chairs, both saunas were not working and when we asked about the beach service, we were told to go to the beach and check. The place where breakfast is served is ugly, utensils and glasses are of poor quality and plugs and wires are everywhere. The hotels lacks painting, cleaning, training and so on ... but the price ... this is the same ... high. TRIPADVISOR.COM USER
Never seen such a mouldy hotel, AVOID AT ALL COST SAVE YOUR HEALTH
Mar 2nd, 2020
This place is just nasty, my wife is 6 weeks pregnant, the first room was stinking of mould that was clearly growing over the whole room, we changed and again it was just as bad, the whole place is filthy and disgusting, this hotel would be shut down in Europe or North America, no glasses no cutlery no kettle all requested, never came , we gave up asking in the end, we checked out early after two days as it wasnt worth the risk to our unborn baby, the reception was helpful but whoever's they called didnt bother with their/our requests, it took 2 days just to get chairs for the balcony, we asked and asked and asked even tipped and still we didnt get anything requested, I have never seen so much mould in a hotel, it was disgustingly filthy and certainly not worthy of a 4 star rating, it looks nothing like the pictures except for the lobby, poker room never open, I bought some ben and Jerry's ice cream from the hotel shop and had to leave it as there was no spoon in the room, shower head looks toxic see the pictures for yourself, save your self and your health and DO NOT STAY HERE worst hotel I have ever stayed in by far TRIPADVISOR.COM USER
Great for family!
Feb 17th, 2020
At first, after seeing the reviews, I almost canceled. I arrived and the receptionists were overly nice and smiling and very accommodating. Once we visited the pool - I was taken back by the maintenance of the pool and stone decor. The pool restaurant and service went above the beyond. There is an organic market that is extremely convenient if you have kids. There is a coffee shop as well. Evening reception staff helped me order local food as my Portuguese is not that good. Bathrooms are fine and functional The only critique I would give management is to include mugs, plates and cutlery. TRIPADVISOR.COM USER
Be careful, housekeeping steals!
Feb 14th, 2020
After a 4 night stay, on my check out day, with backpack ready to fly out, housekeeping went through my stuff and stole cash from me. I only realized when got home the next day. I have e-mailed the hotel management a few times and have been totally ignored. Not a single response. They absolutely don’t care. Have future reservations for the same hotel but now have to cancel because of their neglect. Other than that, cleanliness is pretty bad, dirty rooms. Sauna doesn’t work, packages take forever to be found and so on.... lack of respect to guests. TRIPADVISOR.COM USER
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