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at the Grand Fiesta Americana Coral Beach Cancun
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Oct 30th, 2020
Loved this all inclusive resort. High praise for everything from the staff to services and facilities. Very mindful and consistent with COVID contingencies. Even in the hurricane that showed up, I still felt like we were in very good hands. They had a plan for everything and everything was high quality. TRIPADVISOR.COM USER
Best Resort in Cancun! Truly 5 Diamonds.
Oct 29th, 2020
This has to be the most incredible resort in all of Cancun! I can say with certainty that there is likely no place that will give you better hospitality in probably the entire state of Quintana Roo. This resort is truly 5 Star and more importantly 5 Diamond! THE WEDDING: We had a wedding there in early October, and I can't even put into words how incredible everything turned out. The entire team at Grand Fiesta Americana went above and beyond to ensure every little detail was flawless. They believe in having a maximum of 1 wedding per day to ensure that each one gets the attention that they deserve. Most other resorts will schedule multiple within a day since they have multiple venues within the resort, but not this one! THE ROOMS: Each room is its own suite, with a balcony, and ocean view. No matter what room you get - it's going to be beautiful. If you're able to get upgraded to a King Suite or higher though, your breath is going to be taken away. Everything is incredibly clean, organized, well designed, up to date, and high quality. You can tell they take great pride in each of these rooms. THE FOOD: There's only a few restaurants, but I couldn't imagine needing anything more. The quality is absolutely incredible as well - highly suggest anything with raw tuna or shrimp. If you look at some of my other reviews you probably know that I can be quite critical of quality, and this place excels whether it's a taco platter pool side, late night room service quesadilas, tuna sashimi at Isla Contoy, or the peppercorn crusted steak on the tasting menu at Le Basilic. THE SPA: Bar none. Best Spa experience ever. The treatments are incredible, and take you completely out of your element, but then the hydrotherapy is incredible. I've been here precovid, and they aren't doing the first portion of hydrotherapy, but it is still a great experience, then the olympic swimming pool sized hot tub with various jets is unreal. TRIPADVISOR.COM USER
Oct 27th, 2020
Really good service, great food restaurants are are awesome. Everybody is really friendly,good activities, clean and organized hotel definitely going back, my family and I had a great time in this hotel. TRIPADVISOR.COM USER
Overall great hotel
Oct 27th, 2020
We spent four nights in October. Overall we had a great time. Staff went above and beyond to keep everything clean. The beach views were amazing. Upon arrival they do try to sell you a timeshare, which was annoying. Also the air conditioning unit in our room was broken which also caused the room to smell musty. Maintenance came very quick to fix (they had to come twice), but we felt like we should have been given a new room. It was just a little hiccup on our first day. The rest of the time was amazing. TRIPADVISOR.COM USER
Service at its best
Oct 26th, 2020
All I can say is that the people that work here care. From Minerva, who told me she loves her job and what she does and it showed, to Juan Carlos, and Gerardo. Definitely the trip I needed after a year where I lost my dad and needed to get out. On our last night some of the staff went out of their way to show their appreciation. That is something my husband and I had never experienced in a resort. TRIPADVISOR.COM USER
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