Grand Fiesta Americana Guadalajara Country Club

Av. Americas 1551 Col. Providencia | Guadalajara 44630  [SEE MAP]Guadalajara  [SEE ADDRESS]
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Courtesy of Grand Fiesta Americana Guadalajara Country Club

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at the Grand Fiesta Americana Guadalajara Country Club

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Guest Reviews

TripAdvisor Traveler Rating 1

Night Staff is the worst

Feb 28th, 2020

BE VERY WARY of staying here if you are a man and have female employees. I was harassed by the night staff after I had a female employee stop by around 10 PM to drop off some very important paperwork to me before an important meeting the next morning. the staff stopped us in the lobby and insisted I "register her an overnight guest" and charge me for another occupant. When I tried to explain that she was an employee, they actually chuckled , causing this young lady extreme embarrassment as others in the lobby were now listening to this ridiculous conversation. Once they realized what idiots they were being, they tried to explain off as "for my own safety" they had to register her... will NEVER stay at this place again and have addressed this with my company's HR department as we will no longer allow our employees to stay there TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent customer service!

Feb 25th, 2020

My friend and I stayed here for a few days and loved it since we got there! Wish we would of had more time to enjoy their amenities. There was always someone available to answer questions at the door and reception desk with a smile! Yasmin, the concierge we met with was amazing at answering all our questions and looking up some events for us. She was amazing! We felt safe at all times and never hesitated to ask for anything. The rooms are spacious, clean, and at bight they turn the tv in with low low key music and leave some slippers next to the beds with sheets folded back and a couple chocolates. Nice touch! Would stay here again in a heartbeat! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The Best Hotel in Guadalajara!

Feb 16th, 2020

My husband and I stayed for eight nights (again) at this wonderful hotel with comfortable and beautiful remodeled rooms, delicious food, very clean, excellent service and very safe. We don’t even consider other options when we visit Guadalajara with friends to attend the yearly golf tournament. Located in a beautiful area of Guadalajara, walking distance to many restaurants, bars, shopping centers, banks, casino and movie theater. From the moment of our arrival we are always greeted by helpful employees who are attentive and will go over our expectations to make us feel like part of their family and not just a traveler. If you are planning a trip to Guadalajara for business or pleasure you will be surprised by Unique First Class Service from every single person who works in The Grand Fiesta Americana Hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Felt well taken care

Feb 3rd, 2020

First time to Guadalajara for work and stayed at the Grand Fiesta while attending business meetings in the hotel. Really have no complaints - check in was quick, room was well accommodated and clean (with possibly the best shower of anywhere I’ve stayed). The fitness center on the 18th floor is a bit small, but has everything you’d expect with great views of the city. Will definitely stay again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Concierge Jazmin she is the Best and Hotel Gran Fiesta Americana.

Jan 23rd, 2020

Hello Jazmin the Concierge and Gran Fiesta Americana. She is the best, and she Always helps whit recommended tours and the city. Thank Jazmin and incredible service see you soon. Wehope to be back at the Gran Fiesta Americana. Alejandra TRIPADVISOR.COM USER 

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