Grand Hotel Europa

Innrain 3 | Innsbruck, 7 6020  [SEE MAP]Innsbruck, 7  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 1

Booked and paid in full The hotel closed due to C-19

Sep 6th, 2020

Having had my money since early n 2020 they have made repeated promises to refund what is my money Now I am ignored Be warned before handing any credit card details or paying in advance This hotel had a good reputation - but not with me TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Good hotel for ski citytrip

Mar 8th, 2020

We chose the Grand Hotel mainly for its location in front on the central station, where all the busses leave for the different ski resorts. This was very convenient. The hotel is a little outdated, but good. Our room was clean and well equipped. No problems with noise. A large bathroom but no separate shower. Breakfast is very good. Service at reception and bar is very good. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Faded Grandeur

Feb 22nd, 2020

This is a very pleasant hotel. Although it has seen better days, no doubt, it is still comfortable and reverberates its previous opulence. The rooms are of a decent size but it can be a bit noisy when there are groups of skiers returning. Breakfast in particular is excellent and generous. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Good Innsbruck Hotel, conveniently located

Feb 17th, 2020

We stayed at this hotel in January 2020, some of us as a base for skiing, some for just a break to see Innsbruck. On the positive side: the hotel staff (especially the reception staff) are very friendly and helpful; the hotel is mostly pleasant and comfortable - perhaps a few areas might need a little tlc (but that is quibbling!); the food (continental breakfast and a la carte dinner) was very good; it is very convenient for public transport (the main train and bus stations are directly opposite) and for the city centre; and a free ski bus that calls immediately outside the hotel serves a number of the ski areas (which we thought were excellent and varied) within a reasonable distance from the hotel (on average about 30-45 mins away) and was, crucially, reliable. On the negative side : the Spa was closed for renovation - no prior warning was given and during a ski season having no spa is unforgivable; the ski bus only goes out to the slopes once a day (first thing in the morning) and comes back once a day (at the end of the afternoon) - whilst this is fine for skiers that want to spend the whole day up the mountain it does not allow people who want to ski only part of the day getting back to the hotel. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Top hotel in Innsbruck

Feb 16th, 2020

Perfect location across the square from the main station. Ideal for travellers using Interrail pass, wishing to explore Innsbruck. Good sized room, very comfortable & very good breakfast buffet. Staff all very polite & friendly. Easy access to funicular & cable car for access to ski & snowboarding area from the centre of town. TRIPADVISOR.COM USER 

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