Grand Hotel Marriott Resort, Golf Club & Spa

One Grand Boulevard | Point Clear, AL 36564  [SEE MAP]Point Clear, AL  [SEE ADDRESS]

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at the Grand Hotel Marriott Resort, Golf Club & Spa

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Guest Reviews

TripAdvisor Traveler Rating 5

Excellent customer service

Jul 4th, 2020

We were very impressed with the customer service from the time we arrived. Every staff member wore masks and were friendly and greeted us warmly. The pool is huge and amazing with a water slide and waterfall. There is a small nice beach area. You can order drinks and food to be delivered from the pool bar to your lounge chairs. They provide towels at the pool. We had a delicious dinner at the grill inside the hotel and enjoyed playing on the putting green with our children while waiting for our table. We also enjoyed the “to go” breakfast from the cafe. There was a beautiful sunset view over Mobile Bay. While the hotel was crowded during our stay and parking seemed a little crazy, we lucked out and found a parking spot within walking distance of our room. Would absolutely recommend staying here and we plan to visit again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful hotel grounds with outstanding views

Jun 23rd, 2020

We had a wonderful family stay here in mid June. We even had to change by a week due to a tropical storm at the last minute and they were very accommodating. There are plenty of things to do that are included with your stay including bike rental 1st hour free), lawn games, khaki rental, swimming, and fishing (families favorite thing to do). We had a hard time finding chairs at the pool during the middle of the day and the food prices can get expensive quick. Overall, it was a great change of scenery (beautiful sunsets) and relaxing family trip with a lot of amenities. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Always a good trip

Jun 22nd, 2020

The Grand is always a good trip. Love the meeting rooms. Love the scenic walk down the bayside. Love love the pool. Love the service. The only downside is the parking, and I’ll just get over it because everything else is just so sweet! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

An overpriced experience with ambiguous policies

Jun 22nd, 2020

With the Covid19 restrictions in place and understanding all of the implications, we headed to the Grand Hotel for a long Father's Day Weekend. We upgraded our stay to the Spa Bldg, only to discover there was no balcony (was not informed at checkin about this!). Housekeeping issues were non-communicative...very ambiguous...with differing replies for each request. At one point, we were told that because we were a party of 2, we could not request fresh towels and garbage removed from our room. However, a party of 4 paying the same room rate, could have housekeeping upon request! What?$? Food at the Bayside Grill was very average. Room service breakfast was very overpriced. Pool was very overcrowded and pool area did not appear to adhere to the 6 foot covid rule! Beach was a little better with umbrellas and chairs much better spaced. The room did appear to be very clean and sanitized. Parking was inadequate esp on Fri evening...almost impossible to find a parking space and after the cost of everything else, we were not going to utilize the valet service! The hotel grounds were well manicured and beautiful. We have stayed at many other resorts for the expense of The Grand Hotel that included much better service, general amenities and pure luxury. I doubt that we will return to the hotel any time soon. I would urge anyone to carefully consider the cost of this resort and Covid issues before booking a reservation. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

What a special place to relax by the Mobile Bay

Jun 16th, 2020

We took a long weekend trip to the Grand Hotel and found so much to do at the resort. The first day included 4 hours in the outdoor seating by Bucky’s lounge with specialty drinks and burgers to watch the sunset. Our waiter, David, made sure we were comfortable and well fed. Be sure to check out Jesse’s Restaurant as well any speciality drinks at the Grand. Rent bikes and walk on the boardwalk. TRIPADVISOR.COM USER 

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