Grand Hotel Mercure Biedermeier Wien

Landstrasser Hauptstrasse 28 | Vienna, Vienna 1030  [SEE MAP]Vienna, Vienna  [SEE ADDRESS]
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Courtesy of Grand Hotel Mercure Biedermeier Wien

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Guest Reviews

TripAdvisor Traveler Rating 4

Mercury Grand hotel Biedermeier Wien

May 20th, 2019

Positive: 1. Location 2. Good breakfast 3. Nice atmosphere 4. Business-oriented reception Negative: 1. Complimentary water just for check-in, and not every day 2. Small bathroom 3. Bad sound-absorption TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Bad experience with overbooking

May 7th, 2019

I made a booking with the biggest online booking site, I received a written confirmation. I also had communication with the hotel. But at check-in, I was told that they experienced problems with their booking system, and despite they confirmed the reservations of 2 single rooms, they do not have them. They moved us to another hotel and paid the taxi transfer. It was disappointing, as the hotel and its surroundings looked very nice. But the reception staff acted very quickly and did not lose our time, the transfer to the other hotel (the same stars) was made within 10 minutes. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Visit to Vienna to see Andre Rieu in concert

May 7th, 2019

Usually stay closer to the centre of Vienna, but couldn't get the required dates at our usual hotel. Been impressed with Mercure hotels in the last, so chose this one. Just out of town but with good transport links to the centre (buses, taxis and underground) Rooms very clean and well serviced. Reception staff polite and helpful. Downside was very small bath towels, wonky TV with limited international stations, minimal Coffee/Tea consumables (not fully replaced during servicing) Additional food/drink in bar was too expensive, so ate/ drank elsewhere. Very strict on closing times, so even arriving 10 mins before advertised times, you were hurried and felt unwelcomed. The cobbled entrance/exit areas, which although attractive, were not user friendly to those 'not sure of foot' or a disaster to wheelchair users - yes, they had provided ramps, but why are they made of stone sets and so steep? This may have been a better experience for us in more clement weather, but when it's cold, wet and windy, we could have done as much in a Travelodge as there was not much more on offer. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent option to stay in Viena!!!

Apr 28th, 2019

I stayed with a friend and we really enjoyed it, the hotel has an excellent location, its close to everything, you can walk to the most popular places and also you have the metro station just to blocks from there. The street where the hotel is located is very nice, the best of the hotel is the kindness of the people that works there, specially the guys in the reception, they where really nice, gave us all the city information and help us with everything. The hotel was super clean and the beds where very comfortable, for sure it exceed our expectations. Lalu from Colombia. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Easter Long Weekend Break !

Apr 27th, 2019

Stayed here for 4 nights and it’s really close by the the station and tourist attractions ! We were greeted with lovely staff and we requested a late check out also which they did accommodate us ! The hotel is very easy to get too and you can see where the hotel is from far distant. Really like the colourful umbrellas!!! The room was quite big actually - booked a twin room. TRIPADVISOR.COM USER