Grand Hotel Parkers

Corso Vittorio Emanuele 135 | Naples, NA 80121  [SEE MAP]Naples, NA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Nice hotel

Dec 8th, 2019

The desk staff, especially Marco, are friendly and helpful. Convenient restaurant onsite and nice included breakfast. The restaurant staff is reactive, not proactive; hotel is not very walkable and the beds are hard - that is the reason for the 4 star review. Great views. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

The price and quality is not match with their rates

Dec 1st, 2019

It's good hotel and friendly staff. But I don't know how they got 5 stars rates. Their rooms are not soundproofed and you can hear all noise from next room or outside. We stayed there for 3 nights, and we could hear everything from next room, lookslike he showered in our room or etc. Their breakfast was good, but compared to other hotels which I stayed in this trip was lower even this hotel is 5 stars and has to be the best one. Recently they remodeled it but it's very poor finished. They room paint was not completed and to many touch up on walls or toilet flash was not working smoothly. The price and quality is not match with their rates TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Grand Old Hotel

Nov 24th, 2019

Our room was very old world charming, very high ceilings and beautiful sea view; however we were put in a room where the bed was clearly broken. We asked for a new bed & were promptly moved to another room which was nice, but not what I would expect from a 5* hotel. My main gripe was there were no coffee/tea making facilities in the room which I thought was mandatory to receive a 5* rating. We had to ask to see a menu in both the restaurants which again I did not like, and ordering from the bar we were never told how much anything cost....until we checked out & got our bill 15 euros for Tiramisu !!! we ate it several times in different restaurants and didn't pay more than 6 euros in any restaurant for a better quality & bigger than we recieved at the hotel. I think it totally went to their head getting a michelin star at one of their restaurants and in my opinion it was not worth the money. One evening we came back from dinner soaked to the skin from rain, the recption offered to send coffee up to our room to help up warm up....again when we checked out we were charged 3 euros for an expresso which was less than a mouthful, 5 euros for a black coffee and the 7 euros for room service, I was less than impressed. They also charged us 5.5 euros for a bottle of water from the mini bar, even though the package we purchased said we were supposed to get at least 1 bottle free. I felt ripped off! Marco at the front desk was excellent, he recommended fantastic restaurants and helped us get around, a true credit to the hotel. I think they need to up their game, the grandure of years gone by has sadly faded and it does not live up to what is expected of a 5* hotal today and a michelin star makes no difference. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Grand Hotel

Nov 13th, 2019

The Grand Parker’s has made our trip to Naples unforgettable. It is our third time in a property managed by one of the best hoteliers in the worlds Mr Andrea Prevosti. This splendid property faces mount Vesuvius and offers beautiful views of this immortal city. Rooms are spacious and comfortable. With crisp bed linens and ample bathrooms. We were put in the care of the indispensable Marco Giuliano chief concierge who, from even before checking in, was planning how to fulfil our wishes. We took a great tour of Naples with Glauco Messina, owner of BE LOCAL, who unveiled the secrets of the Spanish Quarters, a must see area of the city. Colourful murales and the real Neapolitans people made us truly smile and moved us.. Glauco was absolutely perfect, explaining lots of interesting anecdotes and historical facts. Another must see place is Gambrinus the oldest cafe in Naples filled with delicious pastries. What a better way to impress Neapolitans friends than invite them for dinner at the sophisticated George Restaurant at the hotel rooftop. First order a Negroni cocktail made with love by Franco the bartender and let yourself be marvelled by the night view of Naples Chef Domenico Candela delighted us with one cracking-dish after another, impeccable service and exquisite wines. I wasn’t surprised to hear that George restaurant and Domenico received their first Michelin star 🌟 and I believe won’t be the last one... Marco our guardian angel bought us a tray of “to die for” handmade doughnuts filled with whipped cream.. He wanted us to experience the best Naples can offer. After a day in Amalfi we went back to the Parker’s for the last night. Dario Ianniello ,a true gentleman, who drove us back and forth made a short stop at the San Severo chapel to see the Veiled Christ, this remarkable sculpture is so beautiful that it is believed to have been created by alchemy. More eating again courtesy of Marco who recommended Ristorante Da Dora another gem hidden in little street of Naples!!! Naples’s gold are it’s people and Parker’s is the way to the heart of this incredible place. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Ask for a renovated room!

Nov 2nd, 2019

I am going to sound like an ungrateful jerk, but even after being upgraded to the Presidential Suite, I still didn't like this hotel. The staff clearly takes pride in this grande dame's history and reputation. They are the stars of this show while the hotel just looks tired and in desperate need of renovation. The bellmen, concierge, waiters, and desk staff were all fine individuals who took good care of us, but even they couldn't overcome the hotel's faults. Being upgraded to the Presidential Suite is normally an unexpected delight and we were delighted until we stepped foot into the large, graceless chamber. With furnishings and decor that would feel at home in the 1960s, we would have preferred to be downgraded but we were afraid things would actually be worse. The couches and chairs were threadbare, the wood flooring looked worn and needed to be resealed, and the bed was as hard as a rock. Despite its size and the dual balconies overlooking the Bay of Naples, this was a deeply uncomfortable room. After three nights, we were grateful to leave for a smaller, more tasteful room with a more comfortable bed in another city. The reason this isn't a 2-star review is the service (+1 star) and the breakfast (+1 more star). The quality, amount, and variety of food at the breakfast was remarkable. Germans, Italians, Americans, French, and Chinese tourists were all happy with it - which is saying something. TIP: If you go, ask if there are any updated rooms. The second floor hallway appeared much more modern than our fourth floor, indicating that some renovations were underway. TRIPADVISOR.COM USER 

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