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at the Grand Hotel Villa Castagnola
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Nov 10th, 2020
Pleasure to be again at the VC and enjoy the warm hospitality of this Lovely Property. Hospitality at very high end level, search for details and love for guests and this charming property. We will come back very soon hopefully and enjoy the warm place. TRIPADVISOR.COM USER
Excellent Hotel and Location
Nov 4th, 2020
Rooms and facilities are elegant and appropriate of a luxury hotel, excellent service. Nice tennis court and Spa. We had great view of the lake and hotel park. The hotel is 20 min of a very pleasant walk by the lake to the city center. We leave very satisfied. Only unfortunate minor point is that there was a dog in one of the rooms adjacent, do not know if it is a policy of the hotel to accept dogs. TRIPADVISOR.COM USER
Guest really is King here!
Oct 11th, 2020
Absolutely warm, friendly and supportive personnel throughout, Resident Manager Massimiliano Ferrara is omni-present to help, the location and view is wonderful! The food is delicious and it is understandable that the Arte restaurant at the lake was already sold out. Small mistake was corrected very generously and impressed us very much! I'll be back! For sure! thank you very much! a lot of hotels claim: Guest ist King, but here at Villa Castagnola it is true! TRIPADVISOR.COM USER
Aug 26th, 2020
One of the best hotels I’ve ever visited. Fabulous location. Great restaurants and facilities. Beautiful, immaculate room. Wonderful lakeside terrace. But the best thing was the staff. So friendly, helpful and charming. Every single one of them. The piano bar was delightful before and after dinner. I hope to return soon. And it was the only hotel I stayed at on my trip where they kept the Tesla charger reserved for me and not blocked by petrol/diesel cars. They’re complete professionals. TRIPADVISOR.COM USER
Great place, great location, great staff
Aug 11th, 2020
Stayed for the first time - and were upgraded to a suite. Very warm welcome by staff & management. Spacious room with grand view. A highlight is the park/lawn - the weather was brilliant and we decided to spend two days just there. Breakfast (due to covid?) not gigantic but very good nonethless. Staff always friendly & helpful. You have to cross the street for the private access to the lake for a fresh dip, which is no problem at all. Restaurant Arte al Lago very recommendable as well. Located outside the city center (public transport next to main entrance).l Will hopefully be back soon! TRIPADVISOR.COM USER
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