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at the Grand Mercure Shanghai Central
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Excellent hotel in Shanghai!
Feb 24th, 2020
My husband and I thoroughly enjoyed staying at this hotel. We stayed here an extra night after our tour ended. It is very contemporary in feeling. Our room was spacious and clean, with a very comfortable bed. The breakfast offerings were excellent! In the late afternoon you were given some substantial snacks with a drink order... TRIPADVISOR.COM USER
Happy with my stay
Feb 21st, 2020
This hotel seems to generate polarized opinions, but I was happy with it overall. The best part about it is the location: within walking distance of the main train station, close to the metro, and one block away from the bus stop for the bus to Pudong Airport. Another positive was price, which was reasonable. The room was adequately large, and was quiet and very clean. It had a nice work desk area by the window, a chair with ottoman and side table, enough storage, and a large bathroom (with, however, only a shower, no tub). Breakfast was included with my rate, and was good, with the normal fruit, yogurt, cereal and milk, various danishes and breads, the normal Chinese breakfast items, as well as lots of coffee. I had no trouble finding people who spoke English adequately at the front desk or the concierge. Overall, I would stay here again, particularly if I wanted a place close to the railroad station. TRIPADVISOR.COM USER
Good stay and nice location in Shanghai
Jan 28th, 2020
Stayed here overnight before heading out for the CNY festivities. Hotel is nicely located near one of Shanghai's main transport hubs. Given the current situation, the hotel was well prepared with proper protocols on handling issues relating to the virus like who to contact in case of fevers - I would say the hotel had good marks in this case especially given the international clientele. The buffet breakfast was surprisingly good and cost-effective for the quality. Highly recommended especially for people transiting through Shanghai because of the service and proximity to the Shanghai Railway Station TRIPADVISOR.COM USER
Average Stay for a 5 star
Jan 16th, 2020
We had stayed for 5 nights (29/12-3/01) there after 2 weeks trip from Japan that celebrate me and my friend's birthday. Hotel room is good but need some work to polish up. Check-in process was smooth and easy; but lack of friendly and greeting from the staffs even I mentioned my friend's birthday during our stay upon reservation. There was 2 incidents during our stay: 1. Slow service that we had to request 2 times for slipper after waiting for almost an hour for the first request. I would expect the service should be efficient and speedy. 2. We mentioned our bathroom light one side was off and none of the work done until our check-out date. Overall the stay would be fine if you didn't expect 5 star standard. TRIPADVISOR.COM USER
A usual choice of a stay in Shanghai
Jan 9th, 2020
The room's are relatively spacious and well renovated. Location is pretty good, and I like the staff's services, courteous and service-oriented. This time, re-visiting Shanghai, and I am still satisfied with the hotel's services, and still able to make me go back again. TRIPADVISOR.COM USER
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