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at the Grand Plaza Beachfront Hotel & Beachfront Resort
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Go for the view
Aug 10th, 2020
Location on the beach is wonderful and views from the room are stunning. This hotel is in desperate need of love. Water dripping from balcony above us onto ours, mold on ceiling, banged up furnishings, peeling paint. Beds were comfortable. Bathroom tired. Hallways are out of date. For the money wouldn't stay again. TRIPADVISOR.COM USER
Our Beach Wedding
Aug 4th, 2020
We had our beach wedding here Overall for the price which included many things like the cake and linens and outside wedding chairs very good. We also stayed over two nights and although not inexpressive was a good stay. Older building but we were fine with it. Lots of people in building for weddings and upstairs bar, but moved smoothly. Elevators moved at a good pace. TRIPADVISOR.COM USER
Great View ~ Terrible Everything else
Aug 2nd, 2020
Staying here now #514 great Beach / Sunset views, the only positives we can say. Upon check in & after taking payment ~ they let u know there will b no Maid service unless u call ahead & request. Really? 11th floor rooftop closed indefinitely- so no music, no cocktails - The 12th floor is their so called SPINNERS restaurant - all indoor and limited seating, and limited menu.... again,,, a complete outdoor patio closed....bongos bar no music during the week, and Friday night guy was done by 10pm.... Sat morning at 10:30 no beach towels ~ ?? Sat morning at breakfast restaurant we were seated & waited 20 mins & still no coffee ~ yes we walked out Sat eve came into hotel 3 managers standing at front desk & no one can even say hello r anything! Was asked at door “can i help u” i asked if he was a manager ~ no he was the bellman & how could he help? I said i would prefer the Manager to let him know of hotel issues / truly unhappiness This hotel has no customer service & it truly shows from the manager level to front line staff, Great beach & views ~ however still charging premium $$ and no service I truly would not recommend the Grand Plaza Hotel TRIPADVISOR.COM USER
The entire place needs an updated look
Jul 30th, 2020
For the price we paid was definitely not worth it. Save your money and go somewhere else. The pictures are misleading. The hotel needs a massive update. The hallways had no air conditioning, smelled musty, was very dark and didn't feel safe. The rooms also smelled musty and were really really small. Many things in our room were rusted ex: tissue holder in bathroom had rust all over it. When we first entered the room I went to sit on the bed and there was still sand all over the sheets. The pool area barely had any loungers or pool furniture to accommodate all the families that wanted to swim. Pool was also very small. We planned on staying two days but decided to take a lost and left a day early. Only two positives about this place is: it is right on the beach and the man who checked us in was very friendly. However, I'm sure you can get that at other hotels in the same area. We will never be back. TRIPADVISOR.COM USER
Great Location and Great View!
Jul 8th, 2020
Rooms a little bit smaller than I imagined however, everything else was FABULOUS! The beach access with Cabanas are great... The best fish tacos at BONGOS and I absolutely love the shutters in the room!!! Location is great area right on Gulf Blvd where all the hotels are. TRIPADVISOR.COM USER
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