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Grand Residences Riviera Cancun

Boulevard El Cid Unidad 28 Lote 1, Manzana 20 Supermanzana 3 | Puerto Morelos 77580  [SEE MAP]Puerto Morelos  [SEE ADDRESS]

Courtesy of Grand Residences Riviera Cancun

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Free airport transfer
Small spa
Ideal for families, this resort in the Riviera Maya earns kudos for its spacious suites, caring staff and multiple pools. You'll have your pick of one- to four-bedroom suites, each equipped with either a kitchenette or full kitchen, a terrace, a flat-screen TV and free Wi-Fi access. In addition to the accommodations, the resort's roster of activities and facilities also impressed guests. When you're not soaking up the sun at the pool or the beach, indulge in a treatment at the spa, get a workout in at the 24-hour gym or make use of the resort's nonmotorized water sports equipment, tennis courts and bicycles. Aside from the ample amenities, the kids club also impressed lodgers with its variety of supervised activities, including sand art, face painting and air hockey. What's more, children 12 and younger stay for free. Where the resort fell short, according to reviewers, was in its restaurant offerings. Though the property offers two restaurants and an on-site beach bar and grill, the menu options can get repetitive if you're on the all-inclusive meal plan, recent guests noted. The hotel also offers a lobby cafe and bar and a pool bar, plus a small grocery store. Keep in mind, Leaders Club members can earn or redeem perks here. You'll find the Grand Residences Riviera Cancun about 2 miles south of Puerto Morelos, and about halfway between Cancun and Playa del Carmen.
Puerto Morelos
Hotel Class
Property Type
All-inclusive resort, 144 rooms
Primary View
Traditional, Modern



  • 5.0Hotel Class
  • GOODCritic Rating


U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

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Critic Reviews

Other Awards

  • TripAdvisor Travelers' Choice Awards 2019


There are ... beautiful pools, including one for children and one for adults that has a swim-up bar. The beach is superior to many in the area, with soft white sand, calm waters, and a lack of seaweed.

Other Awards

  • TripAdvisor Travelers' Choice Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 1390 have reviewed the Grand Residences Riviera Cancun, giving it a rating of 5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 5 based on 1390 reviews 5.0 (based on 1390 reviews)

Guest Rooms

Guest rooms and suites at the Grand Residences Riviera Cancun are spacious and feature fully equipped kitchenettes, Jacuzzi bathtubs, granite countertops, Nespresso machines and flat-screen TVs with DVD players. The rooms strike a balance between traditional and modern by incorporating tasteful Yucatan style into contemporary designs and furnishings. Suites range from simple to grandiose, with private pools, Jacuzzis and laundry and media rooms.
  • All rooms feature ocean views
  • Fresh fruit and tequila are presented in accommodations upon arrival

Standard room size603 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Grand Residences Riviera Cancun is located near serene Puerto Morales on a stunning swath of white-sand beach, about halfway between Cancun and Playa del Carmen. Formerly a fishing village, the town maintains its mellow roots and boasts some top-notch beaches. There are several cultural attractions and recreational activities offered nearby, including a marina and the island of Cozumel.
  • Cancun International Airport is about 18 miles north of the resort
  • Round-trip airport transfers provided for free (flight information required)
  • 24-hour valet parking
  • 24-hour self-parking (free)
  • Airport shuttle (free)
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


Guests of the Grand Residences Riviera Cancun can choose from three full-service restaurants, two bars, room service and a small market to fulfill their dining needs during their stay. The Flor De Canela and El Faro Grill are nicer options for an indulgent meal or romantic evening. For a light lunch and cocktails, travelers can visit the poolside Heaven Beach Bar. The Gourmet Food Market has everything from ice cream and pastries to sandwiches and liquor.
  • Private chef services available for a fee
  • All-inclusive meal plans are optional
  • Welcome drinks and snacks are provided upon arrival
  • Room service offered during restaurant hours

Number of restaurants3

Cuisine TypesBuffet, Italian, American, Mexican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The Grand Residences Riviera Cancun has a two-tiered central pool with a swim-up bar, a secluded lap pool and several hot tubs. Beyond the pool area is a wide beach lined with palm trees. Chaise lounges and umbrellas are available on a first-come, first-served basis at both of the pools and the beach. An activity center rents life jackets, beach toys, boogie boards, snorkel gear and towels.
  • Food and beverage service available at the Heaven Beach Bar
  • Complimentary Evian face sprays and frozen fruit pops offered
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The hotel's spa offers massages, facials and nail and hair services in a small yet relaxing facility featuring a relaxation room, a salon and a coffee and tea station. Unique treatments include an After Sun Body Wrap to soothe skin and an uplifting Bamboo Massage. In-room bath rituals are also offered for private pampering. Specialty services for men and couples are available as well.
  • Spa open daily from 8 a.m. to 4 or 5 p.m.
  • Guests ages 17 and older are permitted in spa area

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


Families with children of all ages will appreciate the array of kid-focused activities and amenities at the Grand Residences Riviera Cancun. A daily schedule of supervised games, excursions, crafts and events is designed each week to keep kids entertained, allowing parents to have some fun on their own. The indoor kids club offers games, movies and crafts in a fun setting. Older kids can use the adjoining game room to play foosball and table tennis. The resort also has several services to make kids feel special, like offering kiddie "cocktails" upon arrival and cookies at turndown.
  • Children 12 and younger stay for free
  • Babysitting services can be arranged for a fee
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs


The Grand Residences Riviera Cancun has a large indoor fitness center with a full range of equipment, towels, bottled water and TVs. Group fitness classes include Zumba, aerobics and yoga. Outside, guests can participate in a variety of recreational activities like tennis and biking.
  • Personal training available
  • Fitness center open 24 hours a day to guests 17 and older
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)


The Grand Residences Riviera Cancun has few facilities and services for corporate events. However, it does feature an on-site business center, and group room discounts are available. Some of the resort’s common areas like the pool terrace and restaurants can be rented out for group functions.
    • Business center
    • Meeting rooms
    • Meeting and event planners available


    Beach weddings are a specialty at the Grand Residences Riviera Cancun and often host couples for wedding and vow renewal ceremonies, anniversaries, honeymoons and reception celebrations. All event details can be handled on-site, including catering, beauty services, floral arrangements, entertainment and planning. In addition to the private beach, couples may choose to use the pool patio, private suites or indoor event room for other social gatherings.
    • Honeymoon package includes a couples massage and a private dining experience
    • Discounted accommodation rates available when 10 or more rooms are booked
    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available

    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

    Find the Best Price

    at the Grand Residences Riviera Cancun

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