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at the Grand Residences by Marriott - Mayfair - London
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May 27th, 2020
We are Marriott time share owners for 15 years. Usually go to Maui as we are Brits living in California. We were really pleased to be able to get a reservation here while on a visit home last year. Cannot say enough about how excellent it was. Location was brilliant we walked everywhere or went on the tube. Staff made you feel as if you owned the building, not just a time share owner for one week. There was even a lady who came in just to water the orchid. Can’t say enough about how good it was. TRIPADVISOR.COM USER
Mar 4th, 2020
Due to the current flu pandemic, I asked the hotel if they can move my reservation in March. Told them via email and phone I was happy to pay penalty, additional rooms rate etc. After getting the run around I got a flat no. I also I ask them what precautions have they done to prevent a potential out break at the hotel. I didnt get a response. I'm currently stateside and like to avoid a long trip to UK and potentially being quarantined. I have a pre existing respiratory condition but I guess it doesnt matter for this hotel. All they wanted was my deposit because I can imagine their business is suffering. So beware when booking this hotel. Lesson learned. TRIPADVISOR.COM USER
Jan 28th, 2020
Amazing stay , level of service that never disappoint you. The food was fresh service was excellent. The things that keeps you coming back . Thanks to the manager for making sure all is good . Well done , place to be TRIPADVISOR.COM USER
The most wonderful place to stay in London!
Dec 22nd, 2019
Our family of 5 absolutely loved our stay in our suite - with two bedrooms, bathrooms and a little kitchen. The rooms were spotless, classy and warm. Each time we returned to our place, we felt like we were returning to our very own home in Mayfair! Thank you as well to the lovely staff for always being so helpful when it came to calling for taxis, arranging trains to other cities and even just remembering our names! Will definitely be back here again! TRIPADVISOR.COM USER
Superb Like Your Own Mayfair House
Dec 7th, 2019
OK read my reviews I love the Grosvenor House just down the street. This visit they were sold out months ago so tried the residences. Well now we have a new favorite. OK it’s not cheap but against the level of service, location and ambience it’s reasonable. We had a one bed apartment and lovely space with a full separate kitchen, bathroom, bedroom and lounge. Extremely clean and comfortable. The staff like having your own small household. Everybody just top class. A very big thank you. See you again. . TRIPADVISOR.COM USER
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