Grand Riviera Princess

Prolongacion 5ta Avenida Mza 20 Lote 006 | Playa del Carmen 77710  [SEE MAP]Playa del Carmen  [SEE ADDRESS]

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Sprawling all-inclusive resort with plenty to do and eat
Recent guests said the pools need to be updated
A member of the Princess Resorts family, Grand Riviera Princess is a vacation destination unto itself. Stretching out along the Caribbean coast just north of Playa del Carmen, this expansive all-inclusive property features 16 swimming pools, six tennis courts, a fitness and spa complex and a slew of restaurants and bars. Couple that with suites stocked with plasma TVs, minibars and private terraces or balconies, and you'll be hard-pressed to find a reason to leave. Recent guests express positive opinions about the resort, describing the property as beautiful, the on-site cuisine as enjoyable and the customer service as exceeding expectations; however, several guests pointed out that the pools are in need of minor repairs. What's more, access to the resort's facilities, food and activities (like nonmotorized water sports, archery and kid-friendly entertainment) are all included in the nightly rate.
Playa del Carmen
Hotel Class
Property Type
All-inclusive resort, 672 rooms
Primary View
Traditional, Opulent



  • 4.0Hotel Class
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Critic Reviews


The resort is meticulously manicured and laid out around a network of pools and outdoor lounge areas. Multiple guests have noted that upgrading to platinum status can significantly cut check-in time and provide access to more desirable rooms.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 11066 have reviewed the Grand Riviera Princess, giving it a rating of 4, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4 based on 11066 reviews 4.0 (based on 11066 reviews)

Guest Rooms

The all-suite resort's accommodations feature neutral color palettes, tile floors, upholstered headboards and contemporary wooden furniture. Standard suites come equipped with flat-screen TVs; coffee makers; air conditioning and ceiling fans; minibars that are restocked daily; and balconies or terraces.
  • All-inclusive rates cover meals, beverages, internal transportation, entertainment at the Princess Theater, access to the fitness center, sports courts and more
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Grand Riviera Princess is located on the beach, a little over 5 miles north of downtown Playa Del Carmen. The mega resort complex is set among manicured gardens with palm tree-lined pathways and tropical foliage throughout.
  • On-site transportation provided around the resort
  • Located about 20 miles southwest of Cancun International Airport
  • 24-hour valet parking (free)
  • 24-hour self-parking (free)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The all-inclusive resort has two international buffets and 10 a la carte dining options, which include Italian, Mexican, Asian and Swiss restaurants. Grand Riviera Princess is also home to several bars and lounges.
  • All-inclusive rates cover meals, snacks and beverages
  • Disco Lounge Areito entrance and beverages included

Number of restaurants12

Cuisine TypesBuffet, Asian, Italian, American, Mexican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The Grand Riviera Princess resort has 16 pools spread throughout the property, including four kids pools. There are a variety of guest suites with direct pool access, plus several swim-up bars and internal Jacuzzis. The resort also sits on a large white-sand beach, which features palapas and a bar, plus complimentary nonmotorized water sports equipment is available for rental.
  • Complimentary in-pool scuba lesson for each guest
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The Grand Riviera Princess’ full-service spa features a range of treatments including massages, facials and body treatments. There's also a Vitality Spa area, which offers a variety of underwater treatments and heat installations, plus a water circuit with five different water zones, including Turkish baths and Mayan steam baths.
  • Spa services are not included in all-inclusive rates
  • Beauty and hair treatments available

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


The Family Club in the Grand Riviera Princess features several rooms with bunk beds, including some rooms with direct access to the pool. Plus, the all-inclusive resort has the Mini-Club for children ages 4 to 12 with supervised daily activities as well as a swimming pool. The Mini Disco and Mini Theater serve as nightly entertainment and activities.
  • Game room
  • All-inclusive rates cover the Mini-Club and activities
  • There is a 24-hour medical center
  • Babysitting services available
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs


Located within the resort's spa, the fitness center has cardio machines, strength-training equipment, exercise accessories such as medicine balls, and an open-air aerobics room. Guests can use the nonmotorized sports equipment on-site, and there are also six tennis courts and a multi-use court that can host basketball and soccer games.
    • Weight equipment
    • Cardio equipment
    • Yoga mats
    • Free fitness classes
    • Premium fitness classes (with fee)


    The Grand Riviera Princess has event space for business meetings. There are multiple indoor venues available – including the Princess Theater, which can host up to 1,500 people – along with smaller meeting rooms.
    • Audiovisual equipment available

    Number of meeting rooms10

    • Business center
    • Meeting rooms
    • Meeting and event planners available


    The hotel can host indoor and outdoor wedding ceremonies and receptions. There are several wedding packages available, including a Mayan ceremony option, along with the Royalty Package that includes a wedding cake and catered meals.
    • Honeymoon options available
    • Beachside events can be arranged
    • Princess Theater can accommodate up to 1,200 guests for a banquet or 1,500 guests for a cocktail reception

    Maximum wedding guest capacity1500

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available

    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

    Find the Best Price

    at the Grand Riviera Princess

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