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Grand Riviera Princess

Prolongacion 5ta Avenida Mza 20 Lote 006 | Playa del Carmen 77710  [SEE MAP]Playa del Carmen  [SEE ADDRESS]
#54 in Best Playa del Carmen Hotels
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Courtesy of Grand Riviera Princess

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Overview

Sprawling all-inclusive resort with plenty to do and eat
Recent guests said the pools need to be updated
A member of the Princess Resorts family, Grand Riviera Princess is a vacation destination unto itself. Stretching out along the Caribbean coast just north of Playa del Carmen, this expansive all-inclusive property features 16 swimming pools, six tennis courts, a fitness and spa complex and a slew of restaurants and bars. Couple that with suites stocked with plasma TVs, minibars and private terraces or balconies, and you'll be hard-pressed to find a reason to leave. Recent guests express positive opinions about the resort, describing the property as beautiful, the on-site cuisine as enjoyable and the customer service as exceeding expectations; however, several guests pointed out that the pools are in need of minor repairs. What's more, access to the resort's facilities, food and activities (like nonmotorized water sports, archery and kid-friendly entertainment) are all included in the nightly rate.
A member of the Princess Resorts family, Grand Riviera Princess is a vacation destination unto itself. Stretching out along the Caribbean coast just north of Playa del Carmen, this expansive all-inclusive property features 16 swimming pools, six tennis courts, a fitness and spa complex and a slew of restaurants and bars. Couple that with suites stocked with plasma TVs, minibars and private terraces or balconies, and you'll be hard-pressed to find a reason to leave. Recent guests express positive opinions about the resort, describing the property as beautiful, the on-site cuisine as enjoyable and the customer service as exceeding expectations; however, several guests pointed out that the pools are in need of minor repairs. What's more, access to the resort's facilities, food and activities (like nonmotorized water sports, archery and kid-friendly entertainment) are all included in the nightly rate.
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Location
Playa del Carmen
Hotel Class
4.0-star
Property Type
All-inclusive resort, 672 rooms
Primary View
Ocean
Style
Traditional, Opulent

Explore

Critic Reviews
Guest Reviews
Guest Rooms
Location & Parking
Dining
Pool
Spa
Kids
Fitness
Business
Wedding

Scorecard

  • 4.0Hotel Class

Tripadvisor Traveler Rating

Tripadvisor Traveler Rating 4 based on 11066 reviews Based on 11066 reviews
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U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

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Critic Reviews

Oyster.com

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The resort is meticulously manicured and laid out around a network of pools and outdoor lounge areas. Multiple guests have noted that upgrading to platinum status can significantly cut check-in time and provide access to more desirable rooms.

The resort is meticulously manicured and laid out around a network of pools and outdoor lounge areas. Multiple guests have noted that upgrading to platinum status can significantly cut check-in time and provide access to more desirable rooms.

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Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 11066 have reviewed the Grand Riviera Princess, giving it a rating of 4, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4 based on 11066 reviews 4.0 (based on 11066 reviews)
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Guest Rooms

The all-suite resort's accommodations feature neutral color palettes, tile floors, upholstered headboards and contemporary wooden furniture. Standard suites come equipped with flat-screen TVs; coffee makers; air conditioning and ceiling fans; minibars that are restocked daily; and balconies or terraces.
  • All-inclusive rates cover meals, beverages, internal transportation, entertainment at the Princess Theater, access to the fitness center, sports courts and more
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available
See details for room types »
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Location & Parking

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The Grand Riviera Princess is located on the beach, a little over 5 miles north of downtown Playa Del Carmen. The mega resort complex is set among manicured gardens with palm tree-lined pathways and tropical foliage throughout.
  • On-site transportation provided around the resort
  • Located about 20 miles southwest of Cancun International Airport
  • 24-hour valet parking (free)
  • 24-hour self-parking (free)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping
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Dining

The all-inclusive resort has two international buffets and 10 a la carte dining options, which include Italian, Mexican, Asian and Swiss restaurants. Grand Riviera Princess is also home to several bars and lounges.
  • All-inclusive rates cover meals, snacks and beverages
  • Disco Lounge Areito entrance and beverages included

Number of restaurants: 12

Cuisine Types: Buffet, Asian, Italian, American, Mexican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast
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Pool

The Grand Riviera Princess resort has 16 pools spread throughout the property, including four kids pools. There are a variety of guest suites with direct pool access, plus several swim-up bars and internal Jacuzzis. The resort also sits on a large white-sand beach, which features palapas and a bar, plus complimentary nonmotorized water sports equipment is available for rental.
  • Complimentary in-pool scuba lesson for each guest
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar
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Spa

The Grand Riviera Princess’ full-service spa features a range of treatments including massages, facials and body treatments. There's also a Vitality Spa area, which offers a variety of underwater treatments and heat installations, plus a water circuit with five different water zones, including Turkish baths and Mayan steam baths.
  • Spa services are not included in all-inclusive rates
  • Beauty and hair treatments available

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna
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Kids

The Family Club in the Grand Riviera Princess features several rooms with bunk beds, including some rooms with direct access to the pool. Plus, the all-inclusive resort has the Mini-Club for children ages 4 to 12 with supervised daily activities as well as a swimming pool. The Mini Disco and Mini Theater serve as nightly entertainment and activities.
  • Game room
  • All-inclusive rates cover the Mini-Club and activities
  • There is a 24-hour medical center
  • Babysitting services available
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs
See more family-friendly hotels in Playa del Carmen »
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Fitness

Located within the resort's spa, the fitness center has cardio machines, strength-training equipment, exercise accessories such as medicine balls, and an open-air aerobics room. Guests can use the nonmotorized sports equipment on-site, and there are also six tennis courts and a multi-use court that can host basketball and soccer games.
    • Weight equipment
    • Cardio equipment
    • Yoga mats
    • Free fitness classes
    • Premium fitness classes (with fee)
    See more fitness hotels in Playa del Carmen »
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    Business

    The Grand Riviera Princess has event space for business meetings. There are multiple indoor venues available – including the Princess Theater, which can host up to 1,500 people – along with smaller meeting rooms.
    • Audiovisual equipment available

    Number of meeting rooms: 10

    • Business center
    • Meeting rooms
    • Meeting and event planners available
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    Wedding

    The hotel can host indoor and outdoor wedding ceremonies and receptions. There are several wedding packages available, including a Mayan ceremony option, along with the Royalty Package that includes a wedding cake and catered meals.
    • Honeymoon options available
    • Beachside events can be arranged
    • Princess Theater can accommodate up to 1,200 guests for a banquet or 1,500 guests for a cocktail reception

    Maximum wedding guest capacity: 1500

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available
    See more wedding hotels in Playa del Carmen »
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    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

    Find the Best Price

    at the Grand Riviera Princess

    Navigate forward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

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