Green Valley Ranch Resort & Spa

2300 Paseo Verde Pkwy | Las Vegas, NV 89052  [SEE MAP]Las Vegas, NV  [SEE ADDRESS]
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Courtesy of Green Valley Ranch Resort & Spa

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at the Green Valley Ranch Resort & Spa

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Guest Reviews

TripAdvisor Traveler Rating 4

Nice Location, lovely property but encountered unsympathetic staff

Jan 16th, 2020

My wife and I traveled to LV to scope out the possibility of moving to the area. We chose an off strip property on purpose to get a feel for the suburbs. We chose GVR to get a feel for the Henderson area. Our checking was straightforward and the King Balcony room was very nice. The Casino and restaurants are standard fare but admittedly, we didn't have an opportunity to try the high end steak house or seafood places but had planned to do so. We also enjoyed The District, an entertainment area adjacent to the resort. Free internet was a pain, would force a new process every time you set your phone down or your computer went to sleep. Our problems with GVR started when I suddenly became violently ill and was admitted to a Henderson hospital, where I ultimately stayed for 6 days! This required us to extend our 4 day visit multiple days through Christmas. This included our stay at GVR, so my wife had somewhere to live while I was getting better and finally cleared for travel. My wife pleaded to hotel staff (Antonio at the front desk) for a reduced rate and they were rude, unsympathetic and forced her to move to a smaller room to get the reduced rate. We were not using the facilities (or the resort fee) at all, basically 1 person just sleeping and eating dinner there after leaving the hospital. She had to deal with moving all of our stuff to a different room, while her husband is in the hospital...in a strange city...during the holidays. This was already a nightmare and became very expensive with hotel and rental car costs and finally the 2 - $600 1-way flights back home on Christmas night. This was the week leading up to Christmas and hotel was not full at all, Management had plenty of discretion to make our stay a little more comfortable with our circumstances but was unsympathetic and actually appeared skeptical. Maybe people lie about this to get a cheaper room but that is not our style and we could have easily proved it. We do want to say that the valet and cleaning staff were outstanding and friendly, the valet/bellmen staff knew our situation and would ask my wife how I was doing every day. Top notch and we tipped them deservedly! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good - Could Be Better

Jan 10th, 2020

Stayed over the new year for a few days. Cons: Internet was down the entire day for the 1st day. Called 3 times and couldn't be fixed but stll charged $45 resort daily fee; There are two Tesla level 2 charger but you have to let them valet park you so I didn't use it. Valet is complimentary and I just don't trust valet.; We asked for a view room even though, half of the hotel is empty but the person at the front desk said it's completely full. He could just tell me that I didn't pay for a view room and cannot offer an upgrade but instead have to lie; The mate service did not replace any of the shampoo on both days. Had to call down twice and waited 35 min for them to bring it up. Pros - Buffet is not the top 5 in Vegas but for that price, I think it's a very good deal. Ate there 3 times. My kids like the food court including Philly Steak sandwich, Fat burger, and a few others with very reasonable price.; The airflow in the hotel is pretty good. Most of the casino hotels in Vegas smell like an astray specially in the gambling area. Either GRV has a good air filter system or there are not too many smokers at this hotel. Dealers are friendly and a few $5 blackjack tables which I like.; The pool ground is beautiful and hardly anyone there after the new year.; Parking is free and there are two, one on each side of the hotel. Location is about 20 minutes from the strip. Will I go back? yes but only with a discount price and not the regular 200+ a night. Add the $45 resort fee and you could stay in a much better hotel for that rate. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

new year family trip

Jan 10th, 2020

Very clean . Decorations in very good taste. Friendly staff. Restaurants very good. Beautiful grounds.Quiet in the hotel . Would stay here again. Staff at cafe very nice and fast. Felt very secure . Close to shops and restaurants. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Romantic trip to Las Vegas

Jan 10th, 2020

Green valley ranch offers a fantastic hotel and casino property along side world class shopping at the district. The seafood restaurant, Tides, is a one of a kind. Excellent breads and seafood. The sports book is on par with the best on the strip. Also a great value. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Better Buffet for the Buck

Jan 9th, 2020

The buffet at Green Valley Ranch has plenty of variety, good hot foods stations including a Mongolian Grill that has a lot of of fresh veggies and meats cooked to order you choose and they cook it in front of you. Also carving station and many many other choices. All this and it costs less than a third what it costs on the strip so if you get a chance worth the trip. Also the Casino is very nice and very clean. TRIPADVISOR.COM USER 

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