Greenville Marriott

1 Parkway E | Greenville, SC 29615-5028  [SEE MAP]Greenville, SC  [SEE ADDRESS]
Credit

Courtesy of Greenville Marriott

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at the Greenville Marriott

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Guest Reviews

TripAdvisor Traveler Rating 1

Horrible hotel

Jul 5th, 2019

Will never stay at Marriott ever again. On May 9th my husband went to the Marriott website and attempted to schedule a reservation for the 19th at the Greenville Marriott. I was right next to him while he booked it, when the confirmation for payment the date we scheduled changed to that next night. Immediately we called Marriott and spoke with a woman who said she would fix it all. She attempted on her system to schedule the date and she laughed and said it changed the date on her as well. She then told us that she booked the new and correct date and that she would refund the amount of the original charge. I thought the refund would go through within a week, but I really wasn't paying attention to it until after my husband came back from the trip. I had him call the Marriott they said they had to do an investigation and we should receive a refund after the 5 day investigation. Another week or so later we hadn't heard anything so my husband again called. They said they had no record of the first call, and again they said they would do an investigation. We then received an email saying they were denying the refund. This particular Marriott (Greenville) would not refund our money even though my husband never stayed the first booked night and said we needed to cancel within 48 hours. How could we cancel when we never meant to stay this particular night? TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Needs a refresh

Jun 13th, 2019

Good location for a business trip, although the rooms were a bit worn. I think a refresh must be due soon. Dinner was good and breakfast was what you would expect for a buffet. Staff was very friendly and helpful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

standard marriott

Jun 9th, 2019

The hotel is well situated. Service team needs a little polish although they try.; mgt is spot on. guest rooms are clean and updated and comfortable. nice bar ,good mixologist ,breakfast buffet good and reasonable. dinner menu boasts of southern cuisine not readily apparent. it also bothers me that the service flatware is placed directly on the table not so sanitary. all in all we would stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good hotel, great location

Jun 4th, 2019

Stayed her while in town for hockey weekend. Staff was very nice and friendly. Room was goo but does need a remodel. Location is great to many good places to eat and visit. Ideal location for a quick visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very nice facility, staffed by very nice people!

May 24th, 2019

Excellent hotel! Very clean and comfortable and everyone is so very pleasant and accommodating. You can’t go wrong by staying here. Comfortable beds, huge TV, nice desk, clean modern furniture and carpeting! TRIPADVISOR.COM USER 

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