Guild City Center

421 W 3rd St | Austin, TX 78701-4052  [SEE MAP]Austin, TX  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

Great View

Jan 28th, 2020

I stayed here for one night and the view of the river was amazing! Overall it was pretty comfortable but sitting outside was what made this place great. It’s within walking distance of some great restaurants. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

not amazing not terrinble

Jan 5th, 2020

The system to get in to this building is a real pain and there's no one available to help. The apartment was ok but just so so. The location was perfect for what I needed to do. The whole experience was just so vanilla and underwhelming. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

such a hassle

Dec 20th, 2019

If you’re looking for a comfy cozy easy in, easy out place... this is not it. First of all you have to fill out a form they send in a text that you’re not expecting BEFORE they will even tell you WHERE the “hotel” is. literally it’s not named the guild hotel. it’s actually an apartment building that this company the guild rents out a couple apartments and calls it a hotel. So expect to circle this block about 20 times looking for your hotel and parking garage because it’s not named at all. second of all once they tell you where to go then you have to read a 4 paragraph TEXT message about all the steps to get into the building from the parking garage. this place is such a hassle and the bathroom sucks. it looks like they just threw in the cheapest furniture they could find just to give people something to sit on. the only thing that was enjoyed about this place was the comfortable bed and the view. now i have to read another essay via text to learn how to check out. save your self the hassle. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Never stay here

Dec 15th, 2019

Our stay at room 1711 was by far the worst hotel (whatever the f*** you wanna call it) stayed for 2 nights, Friday and Saturday. Both nights me and my husband did not get sleep since the walls are thin. You could literally hear everything, from footsteps, loud music, and people having sex. The front desk was very rude. The door wasn’t functioning right and so I suggested for her to write a note that it doesn’t work so that people are informed and not get so frustrated about the front door not opening. But no, the curly haired female contributed to watch whatever non-job related on her laptop. Upon check out, at 10:56 I get a very rude knocking on the door for check out and cleaning. Check out is at 11am! My husband went to pick up a rental and so I had to wait at the amenity space. The curly haired female front desk said “how long are you going to wait in there? Because I don’t let random people in there?” When she knew my husband and I stayed w Guild. All these rudeness and mishaps have concluded me to write this review. Will never stay at the Guild again. This place is trash. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Would never stay here - hassles, hassles, hassles

Nov 15th, 2019

I have lived in this city for over 20 years. Having recently moved away (2 weeks ago), I needed to return for a work meeting and this "new" "hotel" was on my company's travel agency. Would never stay here -- in fact, I wound up NOT staying here because my introduction to the place when I tried to check in was so full of hassles that I actually just wound up booking at a hotel while the "hotel" staff was busy telling me all the reasons that my room would not be available for another 2 hours, even though it was already after 6pm. Here are some of the hassles: 1. No cab or Uber will know this address. Or this "hotel." Because it's not a hotel. Nor is the building branded with the name "Guild City." So, tell them you're going to the AMLI apartments, because that is basically what you are renting. 2. The doors to the building don't work. 3. The doors to the building only work if you have received a text from them with an entrance code. A text you don't know to expect. A text they can't send you if you're booking from a corporate platform, because corporate platforms keep companies from having your cell phone number. 4. If you don't receive these texts, you can't provide their "ID verification" which is apparently required to confirm the room. 5. Without the advance "ID verification" -- even though you've prepaid through a corporate site -- they will only ensure that the room is available once you show up. Even if that means late at night. 6. Sounds like their housekeeping staff is like one person, and they don't start turning the room until you show up. 7. The staff admitted that all of these hassles make their jobs quite difficult. 8. The doors -- to. the. building -- don't work. So you can't get in without a hassle. And, after you've booked a proper room at a proper hotel, you also can't get out. Literally five of us doing the "one step forward - one step back" dance trying to get the motion detector to open the door. Absolutely would never stay at one of these. TRIPADVISOR.COM USER 

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