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at the HYATT house Herndon
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Excellent Place to Stay in Herndon
Oct 27th, 2020
I stayed at the Hyatt House in Herndon for an extended period and very much enjoyed my stay. The staff is excellent and they went out of their way to ensure that my stay was enjoyable. The rooms are nice and comfortable. There is plenty to do, there are lots of good places to eat in the area, and it is close to the airport. I would definitely recommend this place to anyone staying in the area. TRIPADVISOR.COM USER
Oct 12th, 2020
The staff is outstanding- friendly and they see to your every need. I cannot say enough good things about this hotel. The hotel is clean and a good location. Close to the airport and lots of restaurants and shopping nearby. An excellent value for the money TRIPADVISOR.COM USER
Sep 22nd, 2020
Overall a great experience! Great staff and great friendly people. Amazing clean hotel that cater your needs. I highly recommend this hotel and encourage everyone to stay here. Samia the manager was the best! TRIPADVISOR.COM USER
Sep 21st, 2020
We traveled to the Herndon/Reston area to look for an apartment for our daughter. We really liked the 2 bedroom 2 bath suite. It is a nice option for added flexibility and privacy. The room was clean and comfortable and very spacious. On the second night the refrigerator was making a loud weed eater like noise. A call to the front desk brought the maintenance man to our room in less than 10 min. He diagnosed the problem and had to replace the refrigerator. It was changed out immediately. From first call to problem fixed was about 20 min. Very efficient maintenance department. The only disappointment was not having the hot breakfast due to COVID. Not the hotel’s fault. TRIPADVISOR.COM USER
Older hotel, Great service
Sep 19th, 2020
Ok here’s the thing: yes, this hotel is desperately overdue for a reno. The appliances don’t fit (we had to open the refrigerator door to open the oven, and some kitchen drawers wouldn’t open for the oven handle, or just stuck); some furniture is past its prime (had a broken dresser drawer); the decor is dated (pictures and wallpaper circa 1989). Also the internet is maybe in need of an upgrade. So that’s the missing star. But it had an easy convenience for the important things - everything you needed was there, and the beds are exceptionally comfortable. I mean really comfortable; We slept the best we had in over a year. All that said, would I stay here again? In a heartbeat. It’s the location, and the people. My husband and I spent two months in this hotel, and by the end knew many employees by their first name. Any issue, any problem at all, they were super quick and kind to resolve. The accommodations we were given, from changing rooms to receiving mail, were truly a step above. Everyone was extremely nice, honest, and flexible, it was almost like staying with family. Of note, they were also very conscientious of COVID protocols, employing masks and distancing rules, and made it easy to receive Amazon Fresh and grocery deliveries. We always felt safe. The location of this hotel is close to unmatched. An unassuming plaza beside the hotel has some of the highest rated international cuisine in the area. Not to mention the best bakery in Northern VA, an amazing coffee shop (that isn’t a Starbucks or Dunkin, tho that’s there as well), and a dry cleaners. Just a short drive away is a Target, more restaurants, and even the Reston Town Center and metro. The best part was walkability to the W&OD Trail and various walking/nature trails. Just a quick walk or bike down the road and you have literally miles and miles of trail access for running, walking, or biking (or roller skating, as one person did!). We took tons of walks and it was heavenly. You can even walk to the Town Center via the trail. I do hope corporate Hyatt steps in for that upgrade soon, as the location and employees deserve it to reflect the great service they offer. Thanks a million to the staff for making our stay so great and seamless! We hope to see you again, and we’ll send people your way. :) Please stay safe. TRIPADVISOR.COM USER
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