H Hotel Los Angeles, Curio Collection by Hilton

6151 W Century Blvd | Los Angeles, CA  [SEE MAP]Los Angeles, CA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 2

Not good experience in pandemic

Aug 6th, 2020

I have to say it’s one of my worse experience with Hilton brand hotel. 1. When I arrived at 12:30pm, there is a long line at check in counter, some guest is not wearing mask. 2. I requested a room that has not been occupied in the previous 24 hours, they said it’s available. But they charge me $59 for early check in (12:30pm when I checked in) even though the room is available at that time. Apparently their normal check in time is 4pm. There will be another $59 if you want a late check out as they told me. 3. No complementary water in the room. They said they simply don’t provide that due to the pandemic (don’t know if previous guests touched them), but I don’t understand why they can’t provide complementary bottled water when the new guests requested that. 4. Hair conditioner in the bathroom is 1/3 full. It makes you nervous wondering if was used by previous guests. Not good with the virus situation, red flag with the room cleaning. Good location to airport and good shuttle bus service. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Good LAX hotel

Jul 30th, 2020

We stayed here before the pandemic and had a great experience. Due to an international move we arrived with way to many bags, and staff was keen to help. The free shuttle to the airport works well and runs on time. Rooms are clean and spacious, with great airport views. Having tried some of the competitors (literally) down the road, I will stick to this Hilton for future travel. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Lacking COVID cleanliness

Jun 6th, 2020

Stayed here early may in the midst of COVID madness. It did not appear that the hotel was really ready to deal with pandemic. Everyone working at the hotel wore masks, but I noticed the following... - hotel staff would crowd into elevators with us - not observing 6 feet distance. - no hand sanitizer at the front desk, restaurant, etc. - at check-in, i was handed a pen to sign that everyone was using checking in. No cleaning of the pen or touch screens was taking place. - No sanitizing of any of the hotel doors, elevator buttons, luggage carts, etc. was observed. - The 8th floor deck had cups, plates and other trash sitting out on the tables for the entirety of our stay. It was clear no one was cleaning up there. - I also would have expected a more thorough room cleaning. We found dirty towels in the closet and after wiping down surfaces with our clorox wipes, they came up with dirt on them. Also, we booked a room that claimed to have an airport view. While there were 3 windows that looked out at the airport, the outside of the windows were so dirty you could barely see out of them. As others have mentioned... $44 for parking and the gas station style breakfast is n to up to Hilton Gold Standards. Some nice things about the hotel... Rooms are large, bathroom is very nice, the hotel has a nice look to it and the deck on the top has a great view. I would have shared all of this with the hotel if anyone asked me how my stay was at checkout. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

1 night stay mid-Covid

May 26th, 2020

Stayed here in the midst of the Covid pandemic whilst transiting LAX as I repatriated to the UK. The hotel itself is lovely - very modern, fresh decor - and our room was spacious with views of the airport and a massive TV. Service at the hotel was limited by the current situation, with the restaurant and pool closed. However room service was available, and breakfast could be ordered and simply had to be picked up and eaten in our room. The staff were friendly and attentive. Overall I was thoroughly impressed by the hotel and the service provided at such a difficult time. I look forward to returning in more normal circumstances. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Tourist

May 16th, 2020

Great hotel located next to LAX airport . The hotel was clean and well maintained. Very hygienic with food delivered to rooms by a robot . The reception staff need to b more polite . The rooms were spacious with a great view of the airport and fairly well decorated rooms. Great interiors really give the hotel loads of positive vibes. Credit to the housekeeping staff the rooms and the hotel were spotlessly clean and well maintained. TRIPADVISOR.COM USER 

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