Hacienda Tres Ríos Resort, Spa & Nature Park

Carretera Cancun-Tulum, Km. 54 | Playa del Carmen 77760  [SEE MAP]Playa del Carmen  [SEE ADDRESS]

Courtesy of Hacienda Tres Ríos Resort, Spa & Nature Park

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Eco-friendly resort with friendly staff and top-notch dining
Recent guests say the on-site sales presentation is heavily pushed
If you're looking to take advantage of Riviera Maya's party-hard reputation, this probably isn't the right resort for you. But if you're craving a relaxing escape, the atmosphere at Hacienda Tres Ríos Resort will suit you well. Surrounded by 326 acres of parkland (150 acres of which is a nature preserve) just about 8 miles north of Playa del Carmen, this resort boasts guest rooms outfitted in modern Mexican decor. In fact, Hacienda Tres Ríos's mahogany furnishings and marble floors are just one of the reasons behind the resort's eco-friendly status. Plus, the property's sustainable air conditioning and water filtering systems help protect the 131 animal species and 120 types of flora that call this area home. Accommodations feature flat-screen satellite TVs, and most are appointed with a Jacuzzi. What's more, the all-inclusive resort grants access to two swimming pools, a private beach, fitness classes and unlimited food at the seven on-site restaurants at no additional fee. And though it will cost you extra, the Ya’ax Che Spa offers traveler-approved body treatments and massages. Keep in mind, though, that recent travelers thought the sales presentation and staff were a bit aggressive, and many were disappointed with the on-site beach.
Playa del Carmen
Hotel Class
Property Type
All-inclusive resort, 273 rooms
Primary View
Traditional, Modern



  • 4.5Hotel Class
  • GOODCritic Rating
See all hotels in Playa del Carmen »

Critic Reviews



This ecofriendly all-inclusive property serves as proof that a hotel can be both comfortable and kind to the environment. Rooms sit atop raised pilings to reduce impact on the vegetation and allow the natural flow of surface and underground water.

Frommer's Exceptional



The 273-room Hacienda Tres Rios is an all-inclusive luxury resort inside the enormous Tres Rios Nature Park on the Riviera Maya. The property only has suites, and all are huge and immaculate, with lovely furnished balconies and beautiful Mexican marble bathrooms.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 9817 have reviewed the Hacienda Tres Ríos Resort, Spa & Nature Park, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 9817 reviews 4.5 (based on 9817 reviews)

Guest Rooms

All accommodations at Hacienda Tres Ríos feature marble floors, dark wood furniture and orange accent walls and decor. Wooden screens separate sitting areas from the bedrooms, and private terraces or balconies offer mangrove or ocean views. Standard amenities include flat-screen satellite TVs, stocked minibars, coffee makers and iPod alarm clocks. For additional living space, guests can upgrade to a Los Portales Family Suite.
  • Free Wi-Fi provided throughout resort
  • Outdoor Jacuzzis available in select suites
  • Los Portales Family Suites can accommodate up to 10 people

Standard room size645 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The environmentally conscious, all-inclusive Hacienda Tres Ríos Resort, Spa & Nature Park can be found within a 326-acre nature park about 8 miles north of downtown Playa del Carmen. Only resort guests can access the nature park. The property's private beach sits within walking distance, but to get to area shops, restaurants and bars, travelers will need to hail a cab or hire a car. Both can be done through the resort's concierge. Area attractions like the ruins of Tulum and El Rey Zona Arqueológica are located less than 50 miles away.
  • About 28 miles south of Cancun International Airport
  • Airport transfers can be arranged for a fee
  • All-inclusive rates cover on-site parking and nature park tours
  • 24-hour valet parking
  • 24-hour self-parking (free)
  • Airport shuttle (with fee)
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


Seven restaurants are available at Hacienda Tres Ríos, all of which are covered by the property's all-inclusive rates. The resort's three main a la carte restaurants serve Mexican, Italian and Asian fare. At Casa Las Islas, guests will find an international buffet for all meals. And for casual bites, there's Hacienda Grill and Il Forno Pizzeria. A seven-course chef's table dining experience and private outdoor dinners can also be arranged for a fee.
  • Caribbean and Mexican buffets offered Wednesday and Sunday evenings
  • Room service available 24 hours a day
  • Several bars and a cafe also located on-site
  • Select booking packages include a private beachside dinner or chef's table dining experience

Number of restaurants6

Cuisine TypesBuffet, Asian, Italian, American, Mexican, French

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


Two pools are available at Hacienda Tres Ríos, one of which is an adults-only pool. In the family-friendly pool, which overlooks the ocean, guests can participate in free pool volleyball matches and water aerobics classes. Three whirlpools are also located in the family pool area. Both pools are surrounded by palm trees and offer lounge chairs and umbrellas. Three rivers, 10 cenotes (freshwater springs) and a private beach can be found within the nature park as well.
  • Poolside food and beverage service available
  • Free snorkeling, kayak and Hobie Cat sailboat tours offered
  • Beach volleyball court located on-site
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The Ya'ax Ché Spa aims to restore balance of mind, body and spirit through a variety of treatments that incorporate Mayan traditions into modern spa experiences. In addition to multiple treatment rooms, the spa offers a hydrotherapy area with a whirlpool, sauna, steam room and temazcal steam bath. Treatment options include massages, facials, body wraps and hair and nail services. Couples massages and kids treatments are available as well.
  • Temazcal steam bath session for two included in select booking packages
  • Bridal spa services offered

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


The property's free kids club offers a rotating schedule of activities like cooking classes, pool games, arts and crafts projects, dance lessons and nature park tours. Free snorkeling, kayak, bike and Hobie Cat sailboat tours are also offered. A family-friendly pool with a pool volleyball net is available as well.
  • Kids club open daily from 10 a.m. to 6 p.m.
  • Evening camping activities occasionally offered (reservations required)
  • Babysitting services can be arranged for a fee
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs


A fitness center with cardio and weight-training equipment is available at Hacienda Tres Ríos. Free fitness classes like yoga, Pilates and water aerobics are offered several times a week, as well as pool and beach volleyball matches. Complimentary walking, kayak and bike tours through the nature park are also provided weekly.
  • Free loaner bikes available
  • Segway tours offered Monday through Saturday for a fee
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)


One meeting room is available for business functions at Hacienda Tres Ríos. The 6,000-square-foot Tres Ríos ballroom features a built-in stage and kitchen area and can accommodate up to 600 guests for theater-style events. The ballroom can also be divided into two or three smaller rooms. Available meeting amenities include a business center, audiovisual equipment and administrative services.
  • Fees apply to use Wi-Fi in meeting facilities; free Wi-Fi available in resort's lobby and guest rooms
  • Translation services can be provided (charges apply)

Number of meeting rooms1

  • Business center
  • Meeting rooms
  • Meeting and event planners available


Couples can tie the knot at one of seven on-site ceremony locations, including the resort's ballroom, pier and pool deck. The property's private beach and two garden areas overlooking cenotes are also available for ceremonies. For weddings, Hacienda Tres Ríos offers a wedding package that covers details like officiating services, bridal flowers, a wedding cake and a private reception dinner. A honeymoon package with in-room services like flowers, chocolate-covered strawberries and romantic decor is available as well.
  • Largest venue can accommodate up to 380 guests for ceremonies and receptions
  • Bridal spa services offered
  • Open bars, private ceremony locations and waitstaff services can be provided for a fee

Maximum wedding guest capacity380

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the Hacienda Tres Ríos Resort, Spa & Nature Park

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