Hamilton Princess Hotel & Beach Club

76 Pitts Bay Rd | Pembroke Hamilton HM 08  [SEE MAP]Pembroke Hamilton  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

A fantastic Visit

May 25th, 2020

We stopped here for an impromptu celebration and the service from start to finish has been amazing!! The front wait staff bringing us to our table were very considerate and aware of all the new social distancing protocols but they have not lost their amazingly friendly attitude! We were seated (with our reservation) to a lovely new patio seat and our servers, Marilyn and Julius were so attentive, sweet and on point! They had their masks on, gave us little bags for our masks and made sure to make us feel safe! The manager, Natasha Robinson even walked over to make sure we were comfortable and was just such a treat to talk too! I am going to give an amazing shout out to Marilyn for her amazing service! Sweet and lovely and welcoming!! We had another amazing server Julius who put up with our ridiculous drink orders with smiles and gusto! And thank you Natasha for coming over to make sure we felt welcome! I would recommend the staff and the venue, 13/10. We will definitely be coming back again for ALL our celebrations!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful retirement trip

Mar 17th, 2020

My last flight as a British Airways Captain was to Bermuda and staying in the Hamilton Princess. I chose Bermuda because it is one of my favourite places in the World. The staff at this hotel went out of their way to decorate my room, to provide unexpected gifts and greet us sincerely throughout the stay. They also organised a dinner for 30 people that I hosted. The staff in the restaurant were exceedingly polite and organised, the excellent and plentiful food was served promptly and with good grace despite the large numbers.... I was blown away by the hotel’s hospitality and excellent service in an era when cost cutting seems to dominate everything. And I have stayed in many hotels over the years !!! Thank you so much, I will be back in my retirement! Thank you.... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful stay at the Hamilton Princess

Mar 15th, 2020

We thoroughly enjoyed our stay. We opted for the gold floor and I cannot say enough about how lovely it was. The service exceptional and the people incredible. The hotel is lovely - not completely open but we knew this going in and it was completely fine. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfect 5 Days at the Princess

Mar 14th, 2020

We were lucky enough to spend 5 days at the Hamilton Princess at the end of February/beginning of March. It was our first visit to Bermuda. The hotel itself, along with its view and surroundings is absolutely stunning. We spent a lot of time in the Gold Lounge, as we had opted to go with the Gold Service. The excellent service and genuine kindness we received from everybody there was second to none. Ben, Sanjay, Emily and Michael really all made our days exceptional. (Sanjay made me the perfect pot of tea each morning with a lovely smile!) They truly want you to fully enjoy every moment of your stay, and they really helped make that happen. Looking forward to another visit, hopefully soon!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Hotel and Staff

Mar 11th, 2020

We spent a very nice week at the Hamilton Princess in mid-February. Every employee we encountered always greeted us with a sincere hello and “have a nice (or Bermudaful) day.” I would highly recommended booking accommodations that include the Gold Lounge. They provide exceptional service from check-in to breakfast, tea, hors d’oeveres, and desert. The view is great also and a nice place to spend the day reading. A special thanks to Torun, who contacted us before our trip and arranged airport transfers as well as great advice and suggestions while we were there. The hotel is not beachfront, which was fine for February. They do provide transportation to their private beach. We went one day and it is gorgeous. The hotel is within a short walking distance to many restaurants (the hotel restaurants are very good, so you wouldn’t need to leave), downtown shopping and the ferry station. TRIPADVISOR.COM USER 

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