Hampton Inn And Suites San Jose

55 Old Tully Rd | San Jose, CA 95111-1910  [SEE MAP]San Jose, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Great Stay

Feb 13th, 2020

My stay was nice. The room was very clean. Housekeeping was extremely helpful with getting me new towels & soap in the middle of the night. The front desk guy, I think his name was Sage was very helpful and nice. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very Understanding Staff.

Feb 10th, 2020

I booked a reservation on behalf of my aunt. She was going to San Jose to visit the family of a family friend who had passed away. When she got there the friends family offered her to say at their place. So I had to make a last minute cancellation. Jessica Soto at the front desk and her GM Gordan Mattox were very understanding of the situation. And even though there is a 48 hour cancellation policy, there were able to make an exception due to sensitive nature of our ordeal. Thank you so much Jessica and Gordan! Next time I come to San Jose, I will be staying at your hotel ! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Excellent Service by the Staff & the Rooms were Top Quality

Feb 2nd, 2020

The staff at this Hotel is just excellent, very accommodating & professional. The quality of the rooms were excellent! Everything functioned as it should. The only downsides were the location, not being in the best part of town, the lack of a safe for one's valuables & the quality of the eggs at breakfast. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Review

Jan 31st, 2020

Staff was welcoming. My room was very clean and spacious. The hotel location is not ideal, as immediate surroundings are industrial. Overall I had a very positive experience and I would recommend this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

thin walls made for rough nights

Jan 17th, 2020

I'm surprised by all the high reviews for this hotel. The room was reasonably clean, lobby was clean, but that is about all. The worst part of this hotel is that the walls are paper thin. I heard the person in the room next to me snoring, flushing toilets, footsteps upstairs, the landscape company next to the hotel fires of their trucks between 4-5am and when they back-up - "beep - beep - beep". It went on and on and on. The air condition units sound like alarm clocks when they turn on/off. I was here for 3 nights and didn't have one of good sleep. If you must stay here, try to get a room on third floor on the parking lot side away from the landscape company. (I heard the person in room above me walking around every morning). For me, I eat low carb and the breakfast was very limited. If you like waffles, breads, etc, then you will be OK. Finally, when I checked in, my room keys didn't work. It is a pain after a long flight, hauling luggage to the room only to have to retreat, get new keys and return. The guys at the front desk didn't even apologize, just put out that I made him get up and fix the keys. TRIPADVISOR.COM USER 

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