Hampton Inn Harrisonburg - University

85 University Blvd | Harrisonburg, VA 22801-3754  [SEE MAP]Harrisonburg, VA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Shabby rooms

Mar 16th, 2020

Front desk area under renovation. Staff was nice but awkward checking in with renovation going on. Once past front desk carpets worn, paint old and dingy elevator doors too. Ist room was shabby dark and musty. Requested another room. 2nd room was shabby, carpet picks, and carpet squares coming up, caulking discolored in bathroom. Dark room with battered furniture. Hotel needs renovation. Breakfast was nice. Bedding was clean and good. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Unwelcomed

Mar 12th, 2020

I felt I was intruding when I walked into hotel to check in. During breakfast, the kitchen staff griped loudly in the dining area about not wanting to work weekends and how unhappy they are. Bathroom towels were staine . One hand towel had lipstick on it. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Not what we expected

Mar 4th, 2020

This was not one of the better Hampton Inns we have stayed at. The room was very small, as was the bathroom. The beds were hard but comfortable. We did have large pillows which we all like. The room looked worn out. We were on the fourth floor and it was very quiet. The hotel was in a great location. Lots of shopping close by as well as restaurants. Staff were very friendly upon check in but not as much at check out. Breakfast consisted of soggy potatoes, crispy bacon and scrambled eggs. Not up to Hampton Inn standards. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Worst Hampton Ever

Mar 4th, 2020

We've stayed in Hamptons more times than any other chain. After our stay here, we would really check another before renting. This one is so run down with no sign of future improvement. The entry door to the room scraped so hard on the floor that it sounded like a street cleaner going through the hallway. We had to almost slam it to close it. We need outlets for medical reasons and we found one that worked. Thank goodness we had an extension cord with us or there would have been no sleeping that night. Too much furniture and none very functional. Hope Corporate is reading this and try to save their good name. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Doing the right thing

Feb 27th, 2020

Caught in the great blizzard of February, I was unable to get to HARRISONBURG for my stay. I had made a reservation that could not be cancelled, and after attempting to go through Hilton to cancel without success, it looked like I was going to pay for two rooms for the same night. Imagine my surprise when Wilma called me at home to see what had happened. After I explained to her my situation, she promptly offered to refund me for the night! People that do the right thing will keep my business. Thanks Wilma! TRIPADVISOR.COM USER 

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