Hampton Inn Orlando/Lake Buena Vista

8150 Palm Pkwy | Orlando, FL 32836-6428  [SEE MAP]Orlando, FL  [SEE ADDRESS]
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Courtesy of Hampton Inn Orlando/Lake Buena Vista

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Guest Reviews

Tripadvisor Traveler Rating 3

Bare Bones

Nov 20th, 2020

I have been staying at Hampton Inns for 20+ years. Although I understand it's an interesting time with COVID this hotel has scaled down ammenitiies to near 0. Breakfast is a few choices of pre packages bars and muffins. Coffee only at breakfast hours and very limited creams and sugars. Room was not cleaned during visit. On the plus side. Hotel is not busy, close to Disney and clean. If you are like me and familiar with the Hampton brand, this hotel will disappoint. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Very clean and quiet

Nov 17th, 2020

It was nice staying for one night. It was comfortable and restful. No loud doors shutting or people making noise. I got a good night's sleep. They even serve breakfast. A very clean, comfortable, quiet place to stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Can't beat the quality for the money

Nov 10th, 2020

Our family stayed here for nine days while doing Disney and we have little complaints. Hands down, the nicest staff -- everyone was helpful, kind and checking in to make sure we had what we needed. Traveling during COVID has it's downfall, but the hotel followed guidelines of the CDC, State and it's own in-house rules. We rarely even saw other guests. Everything was updated. The room is on the small side, especially for a bigger family with a lot of suitcases. And I didn't feel like our bathroom floor was that clean -- the grout needed some work. But all and all, you really can't beat the price for the quality of place. We were planning to stay closer to Disney at a resort, but once we learned that all of the amenities were stripped due to COVID, we stayed here and so glad we did. It's really minutes to everything and is surrounded by several eateries and a few grocery stores. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent guest service

Nov 1st, 2020

Wow! I am very impressed by the customer service at this hotel. We were greeted as soon as we arrived by Nicole at the front desk and received a text soon after check in to make sure everything was ok. Last night, our digital key to the pool malfunctioned and I had to text the hotel. In less than a minute, the supervisor, Yamil, came to our rescue and we also received a follow up text that night to let us know the digital keycard issue has been forwarded to tech support. We have two more nights here and hope it will be as great as the first two. Love the staff and our room. We have stayed at many hotels and this one was by far the best. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great Staff

Oct 26th, 2020

I took my daughter to Disney for the weekend and our first night there was a major hot chocolate spill in our room. We called the front desk to get some towels and Lulu dropped everything to come help. She was super nice and friendly and even scheduled our room to be cleaned the next day. When she saw us the next evening she asked if everything was ok and how the room had turned out. She remembered us and was very nice. I have not encountered such great and personalized service before. Thank you!! Also, when we went to check out Nicole was super nice and friendly. TRIPADVISOR.COM USER 

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