Hampton Inn San Francisco-Airport

300 Gateway Blvd | South San Francisco, CA 94080-7016  [SEE MAP]South San Francisco, CA  [SEE ADDRESS]

Courtesy of Hampton Inn San Francisco-Airport

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Guest Reviews

TripAdvisor Traveler Rating 5


Aug 16th, 2019

Great location, clean rooms, friendly check in staff and breakfast staff. Breakfast buffett was very good. A new selection to choose from each day. Would stay here again in a heart beat. Just a short drive to downtown San Francisco. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Worst Hotel Experience Ever

Aug 13th, 2019

My review begins with the shuttle from the airport. I called for the shuttle as the hotel directs,, and was told it comes once every 20-30 minutes! Not only that, but the shuttle serves 2 OTHER hotels! When the shuttle finally arrived (of course it was 30 minutes), the driver was not able to express which hotels we were heading to, confusing all on board. He almost hit someone with the doors at the terminal pick up, and ran over a huge curb entering the hotel. He was then very rude demanding a tip. We had done pre check-in, and finding a slow line/service (it was late as well) we went up to our room just hoping the digital key worked. That was the only good thing that we experienced! Otherwise it would be a one star review. Our shower was clogged forcing us to shower in ankle deep water, the hotel halls smelled of cigarettes, and our TV had a humming noise all night. We took a Lyft to leave in the morning, the number of people waiting for the shuttle was far more than it could accommodate, especially when picking up from 2 other hotels first. My biggest complaint is the lack of response from management for our concerns and request for compensation. This hotel does not represent the Hilton standard in any way. Find another spot to stay! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Outstanding stay!

Aug 9th, 2019

Everytime I stay here the staff treat me like I am part of their family. Everything is ready for our meetings and the staff always ask if we need anything. The staff always refresh the water station at lunch time so we have ice cold water for the afternoon. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Service not up to par! My bed was hard. The coffee machine in my room was on the lower Cabin Nick I’m not plugged in. Th

Aug 6th, 2019

bellhop service had to call twice. Breakfast was mediocre. The desk staff was nice. The cleaning staff were rude and I told them to come back in an hour they kept on coming back every 15 minutes. I stay at the Hilton hotels often. Where is disappointed. Last time I stayed at the Embassy suites and they had construction going on and that started at 7:30 in the morning. In this area I am going to stay in another chain for sure The quality of the Hilton chain is not here at all. Period TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Parking scam

Jul 31st, 2019

Airport shuttle begins at 4:30am with two stops—not enough time for 5:50 am flights. Parking lot small and $13 per night. Taxi service not available. Lyft would not respond. Used super shuttle service-$$ TRIPADVISOR.COM USER 

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