Hampton Inn & Suites Austin - Downtown / Convention Center

200 San Jacinto Blvd | Austin, TX 78701-4028  [SEE MAP]Austin, TX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Pricey for an average to above average hotel.

Mar 3rd, 2020

Stay was comfortable enough, but the price was fairly high. Although room appeared renovated, some of the touches didn't look complete. Location was really convenient to venues downtown though. Staff was responsive and helpful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Super Service and a Great Location

Feb 22nd, 2020

From the friendly reception by Steve at the front desk, to the fun carpet in the seemingly recently updated hallways, to the spacious rooms and large breakfast spread including smoothies, we enjoyed the stay. Reasonable price (which is hard to find In Downtown) in a great location as well. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

won’t stay here again

Feb 20th, 2020

Stayed here during a business trip. Checked in at the lobby and received no water, even though I’m a Hilton honors member. Didn’t realize I wasn’t given any until I got up to my room. Had to go back and get it. Once in my room noticed small black hairs around the sink...ew....the shower was stained with either rust or funk that clearly hadn’t been cleaned or scrubbed for a while. I stayed two nights and no one cleaned my room. And no, the do not disturb sign was not on the door. I could hear EVERYTHING through the adjoining door to the room next to me. Phone conversations, music, even the shower running! It felt like I was basically in the room with them. Good thing I pack ear plugs. Then, to top it all off, I was invoiced for one night at the price I booked and the 2nd night was $20 more! When I called to question, I was told they can charge more if the occupancy changes while you’re there. What?! I will not be going back here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Staff made the stay great

Feb 11th, 2020

The staff at this Hampton Inn were top notch. Jeannie and Steve helped us with restaurant information, directions, and anything we asked them. They went out of their way. The hotel was clean and the rooms were great. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great value in the middle of downtown Austin

Feb 10th, 2020

Was in town for a wedding and chose this hotel primarily for location, but secondarily for brand, reviews, and price. Was not disappointing. Extremely convenient to everything in downtown. Very nice staff (as was everyone else in town). TRIPADVISOR.COM USER 

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