Hampton Inn & Suites Jekyll Island

200 S Beachview Dr | Jekyll Island, GA 31527-0909  [SEE MAP]Jekyll Island, GA  [SEE ADDRESS]
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Courtesy of Hampton Inn & Suites Jekyll Island

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Guest Reviews

TripAdvisor Traveler Rating 5

Best hotel on Jekyll Island

Aug 20th, 2019

My husband and I loved this hotel and have plans to return. The staff was friendly and helpful and the amenities were definitely worth the price. Our favorite part was the complimentary coffee 24/7! We can’t wait to go back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Service leaves a lot to be desired!

Aug 20th, 2019

From the front desk, to housekeeping, to food service... there is plenty of room for improvement! I love a Hampton (Hilton Honors Member), but this location falls far below my expectations. Air handler in the room, balcony with no view, housekeeping just plopped linens on vanity instead of putting them up, in room coffee and cups not replenished, tables not wiped between guests in dining area, cold food and slow to refill at breakfast, desk clerk unhelpful... the list goes on and on! Beautiful location and hotel, but the poor service will keep me from going back! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not up to Hampton Inn basic standards.

Aug 19th, 2019

When we arrived, our room appeared to have not been cleaned, smelled overly “Febreezed” and comforter was dinghy, unlike anything we’ve ever seen at a Hampton Inn!!! Switched rooms and the appearance was slightly better but not great, bathroom pictures are from the second room so you can only imagine … Would not recommend this hotel, really disappointed ~ especially for $200. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great little hotel

Aug 19th, 2019

This is a nice hotel in a great location on Jekyll island. They offer a free shuttle service to anywhere on the island. We used the shuttle to go for dinner in the evenings and the shuttle driver Zoltan was friendly and gave us a few tips for restaurants. The hotel has a nice pool, hot tub and kiddie pool. The only problem is the parents that sit in the hot tub with their babies all day. please people be considerate and don’t bring your babies and toddlers in the hot tub. Why do u think they have a kiddie pool??? There is a nice walkway/boardwalk to the ocean. The room was clean and the hvac system worked great. It was always nice & cool in our room. The staff were friendly and nice. The chambermaid forgot to clean our room one day we were there so that brought the score down. The complimentary 24 hour self service coffee bar in the lobby is a nice touch and the coffee was very good. The staff in the breakfast room were also very nice and friendly. They worked fast to keep up with the food service on the weekend. Thursday and Friday morning was not as crowded so there was plenty of food. The usual fare of scrambled eggs, bacon, oatmeal. Fruit, yogurt, smoothies, bagels, English muffins and dry cereal as well as make your own waffle. This is another area of contention I have with people. You don’t have to eat the bacon right out of the hot serving tray...your supposed to put it on your plate and take it to your table. Be kind and don’t eat in the food line...and this was a woman mind you,,,also regulate what your children take...it’s not a free for all, if you don’t think your 8 year old kid will eat the waffle and the big plate of eggs, bacon and a bowl of cereal and a smoothie and a bagel maybe you could actually tell them not to take all of that food. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Dirty bathroom and shower

Aug 16th, 2019

When we arrived our bathroom was dirty. Dirty towels hanging on the shower and in the floor. Someone had recently used the hair dryer and left it out. Trash cans not cleaned out. I have always stayed at the Hampton Inn at Jekyll had recently heard of decling reviews but thought we would give it a go anyways. Disappointed that it was true. We always love staying here. TRIPADVISOR.COM USER 

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