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at the Hampton Inn Suites Los Angeles Burbank Airport
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Excellent Customer Service
Sep 22nd, 2020
I stay for 3 nights and the service was awesome. The room was clean and great to rest without noises from other rooms or from the hallway. I even slept during an earthquake without noticing it (well it was only a 4.5) I totally recommend it. TRIPADVISOR.COM USER
Not your usual Hampton Inn
Aug 2nd, 2020
I've stayed a lot of Hampton Inns over the years across the country, and this is one of the best in recent memory. If I didn't know better, I'd think it was one of Hilton's "more upscale" brands. Friendly staff and convenient shuttle service to the airport. Nice to have the outdoor pool and hot tub on site. I had to leave too early for breakfast but it seemed they had a nice setup. For LA, the room and property felt spacious overall. If you are on vacation, this may not be the best location for seeing tourist sites, but is great if you are in transit or need a pretty convenient pit stop in the LA area. TRIPADVISOR.COM USER
Jun 5th, 2020
Prior to booking w/ this location, I was shopping around for daily parking fees. I wanted to stay in Burbank & I was lucky to of found out that this hotel was offering FREE PARKING, during the covid-19. From what I researched by calling other hotels, parking fees range between an additional $21-$40 daily. This is also close to the Burbank airport as well. When I arrived & checked in, front desk employee (female african american) was very informative. I really appreciated it because there has been alot of changes thats important for guest to know. --- So with the pandemic this also meant, no access to gym, pool or hanging out in the lobby. Instead of the traditonal breakfast, they offered 'grab-n-go from 5 am - 10 am. The breakfast lunch sack was better than nothing, there are some hotels that aren't even providing anything. Coffee is also included. Our room was clean for the most part --- until I found a black curly hair strand on the bed sheets. Opposite of what mine is. This was also the first time, staying at a hotel, that I experienced issues with the internet. For the most part, I'd definitely come back & recommend to those traveling through L.A or in the area for a quick business trip. TRIPADVISOR.COM USER
This place is awesome!
Mar 15th, 2020
Clean, comfortable, and nice people. I have stayed at other places around this area and was so uncomfortable because they weren't clean or accommodating. This place is the best by far. It is taken care of like I would take care of my own room. That makes me feel at home. TRIPADVISOR.COM USER
Nice Room but Rude Staff
Mar 14th, 2020
The front desk staff acted as if they were being inconvenienced when we checked in, again when we had a question about parking, and again when we were buying items from the store. There are better value hotels in the area who probably won’t treat you like garbage. TRIPADVISOR.COM USER
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