Hampton Inn & Suites Memphis-Shady Grove

962 S Shady Grove Rd | Memphis, TN 38120-4117  [SEE MAP]Memphis, TN  [SEE ADDRESS]
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Courtesy of Hampton Inn & Suites Memphis-Shady Grove

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at the Hampton Inn & Suites Memphis-Shady Grove

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Guest Reviews

TripAdvisor Traveler Rating 3

Memphis

Mar 15th, 2020

Most uncomfortable bed I have ever had at a Hilton property, ever. The couch appeared to have come from a donation site, it was worn and stained. Breakfast area was good and the attendant there was nice. Second day they did not clean our room and the front desk person was terrible. Pretty much said tough and did not offer any assistance at all. Very rude! I had to get the general manager on the phone and she offered to send clean towels, etc. which should have been the first response. Good Location and could be a good hotel, but not! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Average room at bes, but good service

Mar 5th, 2020

The guest room was severely dated. I stayed at a Garden Inn in Edmond, OK a week before, and granted it was brand new, but the $150 price tag on this Hampton compared to the $120 at the GI was insane. This was an $80-90 room at best at the GI felt more like $180. This room had a very noisy fridge and a/c window unit, which is good in some respects as they serve as white noise (HUGE gap under room door). The bed had a very old spring mattress that was bouncy and nothing like a pillow top or gel. The tv was a bit small and I was unable to hook up my Roku due to no change input buttons on TV or Direct TV remote (but there were a TON of tv channels which was nice given I could not access my streaming device). Bathroom was very small with low ceilings, cramped, door swing into toilet, and main florescent light buzzed. Nice front desk staff, lobby is solid, location is great. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Memphis February trip

Feb 16th, 2020

We have stayed at this Hampton several times in the past.It is very convenient to the part of town we frequent with family and friends.This trip it was close to the hospital we needed to visit.The lobby is as nice as any one we have seen anywhere and lends an atmosphere you don’t get a lot of places.There is shopping at many nice stores nearby and very good restaurants within easy driving distance. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good stay

Feb 11th, 2020

Classic Hampton Inn with very clean rooms; pleasant staff and welcoming environment. the hotel seemed very busy with only a few rooms vacant but you would never know it as the staff did a great job of stocking items at the breakfast and kept the lobby traffic flowing. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Weekend Stay for Youth Sports

Feb 10th, 2020

This hotel was had a very nice appearance inside and out and was well taken care of and clean. The surrounding neighborhood was also very nice and we felt very safe. The area provided easy access to our destination of the Mike Rose Soccer complex. There were also many stores and restaurants in the area for anything we needed. TRIPADVISOR.COM USER 

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