Hampton Inn & Suites Seattle/Federal Way

31720 Gateway Center Boulevard S. | Federal Way, WA 98003-5623  [SEE MAP]Federal Way, WA  [SEE ADDRESS]
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Courtesy of Hampton Inn & Suites Seattle/Federal Way

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Guest Reviews

TripAdvisor Traveler Rating 2

staff not so friendly

Feb 24th, 2020

It has been a few months since we stayed here, just getting to the review.. We travel a lot & stay in many Hampton Inns. Usually we like them..this one not so much..I am a Hilton member,I always ask for the lower floor. Sometimes I understand if they can't & I will stay on second.( I don't take elevators)Never had a problem. This time when we checked in, the girl at the desk tells me 4th floor.. I was not nasty, & said I requested lower floor can you get something lower, she said no. The girl next to her ,was so nasty. Not called for.. Then the girl I was dealing with did get me to the 3rd floor...but the whole attitude was enough to say I would never stay here again..Even later on when we walked past them the one gave me a dirty look & turned away.. She should not be dealing with people...The area is busy, lots of food places. But we walked & some shady looking people were hanging around on the streets. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Family gymnastics trip

Feb 16th, 2020

The hotel staff was very accommodating above and beyond and customer service. The breakfast was wonderful to read the hotel was very clean and nice. Love the area because there was lots of shops and wonderful restaurants within just a few blocks. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic place to stay

Feb 7th, 2020

No problems with check in/out. Room was extremely clean. All staff was very attentive. Breakfast was delicious. Parking wasn't bad at all. TV was a perfect size for everyone to see from the beds...... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Clean but a bit outdated

Feb 4th, 2020

This hotel looks great from the lobby, however the rooms while clean bed and bathroom, had dingy carpet and worn furniture. I’m not sure if all the rooms are like this,but ours was. The breakfast was pretty typical with yogurt, eggs, waffles, etc. My real pet peeve was the digital key. This feature allows you to bypass a traditional room key. At the hotel it’s problematic because the elevator requires a room key to access floors, so even though I had the digital key, I still had to carry the card room key. Overall, this hotel served its purpose but wouldn’t recommend to family or friends. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great place

Jan 25th, 2020

I dont know if you will find a better hotel staff anywhere! So friendly. The happy hour was great. Breakfast was great. Room was clean and location was perfect. I would highly reccomend this hotel. Without question TRIPADVISOR.COM USER 

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