Hampton Inn & Suites Tacoma-Mall

8203 S Hosmer St | Tacoma, WA 98408-1044  [SEE MAP]Tacoma, WA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Not a Hampton I will stay at again.

Aug 13th, 2019

The staff was very friendly and nice. The place is newly remodeled. Her are the bad things. In order to turn the shower on, you must get in and under the shower head. You will get a cold blast. The walls are very thin. The parking lot is full by 7pm. you will have to park in the street and this is not a nice neighborhood. At night they actually close the gates to the parking lot to keep out the trouble makers. We witnessed a couple of drug deals going on while we were coming into the parking lot. So be careful if you plan on going for a walk for any reason. We moved to the Holiday in up the street for the same price. Much better property and that is coming from a loyal Hilton Honers customer. . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

I would not stay here again.

Aug 7th, 2019

If you are a woman traveling for business, do not stay at this hotel. I had a evening meeting and when I came back to hotel, there were no parking spaces left. I had to park on a side street. This street had homeless living on it, it was littered with couches, baby seats, and all sorts of trash. Thank goodness for the security guard who had just pulled up at the time I was parking. I asked him for help and he did watch me park my car and walked me to the door. I would have checked out of the hotel if it wasn't for him. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Terrible AGAIN

Aug 4th, 2019

We got to the hotel and our room said it was still being prepared. They check with housekeeping and I guess it was ready. We got to the room and my seven-year-old want to go swimming. My husband took him down to the pool and I followed to watch. The first thing I noticed was an ant crawling across my cell phone. I am wiped it off and then noticed there were a little flying insects all over the walls in the pool room. we got to the hotel and our room said it was still being prepared. They checked with housekeeping and I guess it was ready. We got to the room and my seven-year-old wanted to go swimming. My husband took him down to the pool and I followed to watch. The first thing I noticed was an ant crawling across my cell phone. I wiped it off and then noticed there were a little flying insects all over the walls in the pool room! It was We’ve had the same exact problem in the past. They have done nothing to resolve the issue. I reported it to the front desk and they said they would send someone down. They never dead. We were there for quite a while and Sano want to come in. I left for the evening and came back late and there were no parking spaces. I asked the front desk where I was supposed to park and she told me to park a couple of blocks down. It’s dark and this is not a good neighborhood. I told her I was not going to do that and she told me basically I had no choice. We ended up compromising right parked in front of their gate and blocked the drivewa we have the same exact problem in the past. They’ve done nothing to resolve the issue. I reported it to the front desk and I said they would send someone down. They never dead. We were there for quite a while and Sano want to come in. I left for the evening and came back late and there were no parking spaces. I asked the front desk where I was supposed to park and she told me to park a couple of blocks down. It’s dark and this is not a good neighborhood. I told her I was not going to do that and she told me basically I had no choice. We ended up compromising where I parked in front of their gate and blocked one of the driveways. I won’t stay here again. I’d rather spend the $275 a night at the other hotel charges then pay $140 a night at this place! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Under Construction (July 2019)

Jul 26th, 2019

Hotel was a construction nightmare during this visit. No parking, Paint Fumes, Construction dust and A LOT of noise ! Otherwise it was the same old Hampton experience. Friendly staff and overall pretty average for the brand. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Parking Nightmare

Jul 25th, 2019

With on-going construction, you can expect limited parking, signs propped up on the floor of hallways, and painter's tape throughout the property. We arrived around 9 pm and there was no parking in the small fenced in lot (security patrolled). A very nice hotel attendant whose shift was almost over offered to move her vehicle so we could take her parking spot. There are virtually no spots in the back as it is taken up with construction trailers. The hotel itself was fine-clean, well-appointed breakfast, and a good sleep. Anything positive was outweighed by the stress of actually arriving and getting settled in. I hope they finish the construction soon! TRIPADVISOR.COM USER 

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