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at the Hampton Inn & Suites at Beale Street
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Feb 10th, 2021
We booked a king suite , it was clean . We arrived on 02/05/21 at 5.30pm . When we got out of the elevator the smell of cannabis was very strong ! The free breakfast is minimal , as I would not pay for it. When I booked it was $530 including taxes . Now on the 5th two parking fees of $17.31 , then on the 6th another two charges and again on the 7th ! Total for parking $103.86 ! Next July when we are going to Memphis we will stay at the Peabody the have free valet parking . You just lost a few customers as 8 of us are planning a trip in July . TRIPADVISOR.COM USER
Jan 31st, 2021
Even after being incredibly specific on the room type, location and, adjacent room. - the rooms were not even close to the request. Our friend was on a different floor, obviously not adjoining rooms and not facing the park. The desk staffers attempted to help. Room was okay ( barely), a suite not clean. I may stay here again, if nothing else is available TRIPADVISOR.COM USER
Dec 17th, 2020
We love hilton properties and this one topped our list. Excellent location right around corner to Beale street. Super comfy beds and very clean and updated. The staff was very welcoming and helpful. We will deffinately be staying there again. TRIPADVISOR.COM USER
Close to everything downtown and nice
Dec 13th, 2020
We arrived late afternoon and easily found off-street parking right across the street (possibly due to so many closures from the pandemic). Check-in was easy with the app on my phone, and we found the hotel orderly and clean. Reception was pleasant with every encounter we had. Our room was on the second floor right off the elevator, and we also found it to be well-appointed and cozy. I noticed barely any noise outside of the hotel and inside, and slept well. The water was nice and hot in the shower and we enjoyed the coffee and snacks left out for breakfast in the morning. I would absolutely stay here again in the future. It's close to everywhere you want to go downtown and is nice. TRIPADVISOR.COM USER
Nov 22nd, 2020
First of all, both gentlemen at the front counter (morning & evening staff) were super friendly. They were the best thing this hotel has to offer. We were pretty disappointed and don't believe the average rating of this hotel to be accurate. The elevator was disgusting. The room we chose and paid for was supposed to be a King. When we entered the room, it was Queen. We were too exhausted to change rooms. The room had stickers showing the room had been sanitized, but it didn't seem very clean. We encountered several hairs that weren't ours. I would definitely choose a different hotel next time. TRIPADVISOR.COM USER
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