Hampton Inn & Suites by Hilton Manchester - Bedford

8 Hawthorne Dr | Bedford, NH 03110-6912  [SEE MAP]Bedford, NH  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Business trip

Jun 27th, 2019

Clean, affordable, friendly, quality stay! Pool, workout room, business center, Hot breakfast, happy hour and free parking! Quiet. Housekeeping left fresh linens and soaps when I had a "sleeping in" sign. Totally not expected, but very nice! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Dirty toilet seat, sticky carpets, smelly air conditioner

Jun 27th, 2019

I have trusted Hampton Inn for years and have never been disappointed until this stay. The staff were very friendly and pleasant, but the facility, maintenance and housekeeping is very much sub-par. The first thing that I noticed is that the air coming out of the air conditioner smelled like feet. Second, the carpets were sticky. The toilet seat actually had brown stains on it (OMG, yuck). Thinking that they must be permanent stains, but not willing to take a chance, I tried cleaning with a little toilet paper, and horror of horrors, they came off. I checked availability at other hotels in the area, and realized that I'd have to sleep in my car if I didn't sleep in this room. Needless to say, I didn't use the toilet, kept my shoes on, and put some tissues on the ac soaked with mouthwash. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best Hamton Inn

Jun 19th, 2019

We have stayed in many Hampton Inns and this is the best! Staff were friendly and professional. Room and bath was spotless. Housekeeping staff were great. Full complement of bath amenities and plenty of fresh towels. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

The stay was a nightmare.

Jun 17th, 2019

The hotel is fine but the management is horrible. We were literally harassed and accused of lying for asking the desk clerk if the TV channel could be changed in the breakfast room. The situation was escalated by the manager who accused me of lying when I called the Hilton Honors customer service line. Never been treated like this. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Clean and comfortable room, but room doors slamming ruined my night

Jun 17th, 2019

The room doors slam if the guest doesn't make the effort to close the door, and the slamming doors totally ruined my night. Noise from guests was otherwise ok, and fixing the room doors so that they close more quietly would be an easy fix for this hotel. I haven't experienced this at other Hampton Inns. When I complained on checkout, I was given a small reduction in my charge. TRIPADVISOR.COM USER